"Helpful customer service when I called. Very quick shipment."
"Recieved item that does not work. Was told , "too bad", scratch and dent item. I will never purchase another item from J & P again. "
"The website was very easy to use. The order was delivered faster then quoted and the price was one of the lowest that I was able to find. All around a very good job and I'll should with you again. "
"It has taken way to long to order a gas cap.I had to contact you guys over and over to find out any thing .my last order you guys got wrong and charged me to ship it back and I had to go threw hell to get my shipping fee back .the only reason I ordered this time is you guys have a big selection and look how long it's taking. You wI'll be the absolute last place I go for parts from now on "
"Will use again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Delivered what I ordered and returned anything I changed my mind about. A-1 Service."
"It was very easy and quick to order online and the items were just as described. Delivery was prompt, very pleased with purchase."
"I was very satisfied with everything "
"Great part fast shipping overall good deal "
"This company has a great customer service also a very big products variety and fast shipment.. In overall, a great store !! "
"Products are easy to find. Generally have a good enough description I can order without fear of part being the wrong fit. Great return policy and I love being a gold club member."
"The helmet was received on time and in good condition"
"Quick delivery of merchandise!"
"Have done many orders (full bike rebuild) over the winter. Even in Canada shipping times were impressive and parts were exactly as ordered. Great experience."
"Great business for bikers. You can shop by brand or shop by bike model and year. Quick delivery of parts everything in stock. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”