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Product & services pricing
4.19/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.73/5
Customer service:
3.75/5
Return/Replacement policy:
3.60/5

Verified
4/5

2015-05-07

"My only complaint is the website said same day shipping and my order actually shipped two days later so it didn't arrive in time for my husands birthday...actually arrived three days after his birthday. I would have ordered it earlier had I known this. "


Verified
5/5

2015-05-07

"I live in Australia purchased item on line had item within a week , no problems"


Verified
5/5

2015-05-07

"I ordered a seat cover for my Mustang motorcycle seats as well as some patches. The price was great. My order was delivered accurately and quickly. No regrets!"


Verified
2/5

2015-05-07

"Took way to long for them to ship my stuff. "


Rep reply posted 2015-05-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-07

"Great parts selection! and excellent delivery ! Very pleased with the whole buying experience ! "


Verified
5/5

2015-05-07

"all was very ok - thanks. An Idea from me is, that you show alternative Articels when a customers search a partnumber.
witk kind regards
Hermann
"


Verified
5/5

2015-05-07

"Odered tire Monday ...received 2 days later free shipping !! WOW !!! Excellent service ... Didnt even miss bike night Wednesday night.... Thanks!"


Verified
5/5

2015-05-07

"I was very satisfied with your service "


Verified
5/5

2015-05-07

"Wish they included some stickers"


Verified
5/5

2015-05-07

"J&P is my go-to supplier for my '85 FLHTC.
Everything I have ordered has been excellent quality, the folks I have talked to via 'chat' were polite and knowledgeable and the website is easy to navigate.
I especially like the 'Made in USA' labels that let me know when I'm buying American!
Thanks for your help and great service!
"


Verified
4/5

2015-05-07

"It was all good but I did take anything away from it then any other online purchase."


Verified
5/5

2015-05-07

"Good pricing and fast shipping!"


Verified
5/5

2015-05-07

"Received the items before I expected them. Great service"


Verified
5/5

2015-05-07

"J&P cycles hasn't disappointed me yet. Great quality and speedy deliveries! Keep up the good work!"

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2015-05-07

"Easy to order online. Product was just what I wanted and delivery arrived in just a few days. I will order more products from J&P Cycles in the future"