ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-05-08

"Quick shipping and beautiful products "


Verified
4/5

2015-05-08

"what I like the most is the ease of finding
the parts I need. Shipping gets a little expensive for us Canadians.
"


Verified
5/5

2015-05-08

"Correct Products & Fast Delivery "


Verified
5/5

2015-05-08

"Not sure how you did it, but I ordered my new seat on a Tuesday morning, I received it Wednesday morning and the charge was still pending at my credit card company, Awesome!"


Verified
5/5

2015-05-08

"I've been buying from J&P for long time.I've always had great service and parts from the and Always fast shipping!!!!!
Great to deal with!!!!! Thanks so much for great service hard to find these days!!!!!

Thanks, Terry

"


Verified
5/5

2015-05-08

"Very good customer service. Satisfied with the company."


Verified
5/5

2015-05-08

"Correct product. Quick delivery. Great return policy. "


Verified
5/5

2015-05-08

"My order took 3 days (I did pay the ship same day tag) in excellent condition here in Carson City NV.. Took a couple of hours to remove old and install new pipes.. Fit of new is perfect. Love the sound of them (a little on the loud side) and the looks too.."


Verified
5/5

2015-05-08

"Fast and great . Support better than anyplace I have done bussince with ever . I have no fear ordering from this company . Like calling your brother and asking for a hand. Number 1 for bike parts"


Verified
5/5

2015-05-08

"I like dealing with J&P cycle. Your products are good. This last order, the description of the product was not accurate, that's why I had to return it. "


Verified
5/5

2015-05-08

"Got what I ordered, No hassel"


Verified
5/5

2015-05-08

"My 2 purchases from you guys were awesome, fast delivery and good product, very satisfied and will buy more."


Verified
5/5

2015-05-08

"Fast shipping. Exactly what I wanted. "


Verified
1/5

2015-05-08

"I received a tire that has a factory defect or was cut when re packaged at J and P. Contacted customer service by phone and was told I need to contact customer service via email and would get a response within 24 hours.... Times up!! At this point in time I'm very unhappy!!!! "


Rep reply posted 2015-05-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-08

"As always prompt and reliable. Actually spoke with a customer service rep who was great. "