"Great deal, great price, material top notch"
"Always on time and good parts!"
"as always very efficient service."
"Always find what im looking for. Customer service is excellent."
"Almost a $1000.00 in merchandice. 3 separate shipments. all items said usually ships next day. Mustang seat didn't ship till 10 days later, and windshield bag still hasn't shipped. The reply to my questions from customer service about this was they said USUALLY SHIPS next day. What a joke. My future bike parts will once again come from Cruiser Customizing or Motorcycle Superstore."
"the product i ordered was just what i needed and delivery was very quick thanks guys
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"No problems. Product delivered promptly!"
"Very satisfied as I recieved my purchase."
"products were delivered on schedule.website was easy to use, product was exactly what was described."
"Great all around! Quick service and knowledgable employees. "
"I've bought parts twice from jp but I'd had to call your costumer service 3 times. First I joined the golf club but it wouldn't give me the discount, second I got the letter in the mail for the gold club but it said free shipping at 99.99 instead of 49.99 as advertised on the web site so I called to make sure I'd still get 49.99 free shipping, and the third time my promo code for $15 off wasn't working. So kinda of annoying. What will it be next? I order losts of parts.ive been using denniskirk, I figured I'd give jp a try. But it's becoming a waste. "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"My only complaint is the website said same day shipping and my order actually shipped two days later so it didn't arrive in time for my husands birthday...actually arrived three days after his birthday. I would have ordered it earlier had I known this. "
"I live in Australia purchased item on line had item within a week , no problems"
"I ordered a seat cover for my Mustang motorcycle seats as well as some patches. The price was great. My order was delivered accurately and quickly. No regrets!"
"Took way to long for them to ship my stuff. "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”