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Product & services pricing
4.19/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.73/5
Customer service:
3.75/5
Return/Replacement policy:
3.60/5

Verified
5/5

2015-05-06

"Fast delivery would order again"


Verified
5/5

2015-05-06

"J&P cycles delivered, my experience was the best I could expect, they shipped my order the next business day. Everyone I talked to was helpful, Unfortunatly I never received my order due to UPS lost my order, I had to buy locally because of a time crunch. Thanks J&P"


Verified
5/5

2015-05-06

"Had this Capt America poster when I was a kid, 40 yrs ago. Glad to have another"


Verified
5/5

2015-05-06

"Great product. Fast and accurate shipping. Great company to do business with."


Verified
5/5

2015-05-06

"I enjoy the product selection and the speedy delivery I get. Thank you very much. You have gained a loyal customer.
Don LeBlanc
"


Verified
5/5

2015-05-06

"Very fast delivery. Just what I needed. "


Verified
2/5

2015-05-06

"It seems that every time I place an order for parts, they are backordered. Its very frustrating, I waited for 4 months for one part and gave up. I bought it from a different vendor. My most recent purchase, one item was delivered and two are backordered. Not impressed with availability."


Rep reply posted 2015-05-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-06

"fast shipping, professional company"


Verified
5/5

2015-05-06

"Everything was on time and in great condition."


Verified
5/5

2015-05-06

"Product arrived in stated time and in expected condition. Great tool for adjusting air-shock pressure."


Verified
5/5

2015-05-06

"Great product, quick shipping"


Verified
2/5

2015-05-06

"Your web site indicated that the item would fit my bike. As it turned out, there were no holes in my bike where bolts would go through. Someone did not enough research on these risers. I have a 2014 Harley Davidson XL883L. As a result I'm out some $12.00 because of someone elses error. I should hope you'll do better business in the future."


Rep reply posted 2015-05-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
4/5

2015-05-06

"Sent me what I ordered. Everything came in one envelope."


Verified
5/5

2015-05-06

"Quick shipping and a huge selection for my motorcycle."


Verified
5/5

2015-05-06

"great product, shipped quickly, thanks!"