ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-05-07

"always a pleasure to do business with j p cycles"


Verified
5/5

2015-05-07

"fast delivery.but plan on using your mechanical aptitude on many items.things don't always fit "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-07

"easy to order with the online order "


Verified
1/5

2015-05-07

"Once again the listed part did not fit my trike. This time, third time I use a tech rep's selection. I have returned part for exchange for another that your catalog says will fit. I should know in a few days. I should not be billed for return shipping or the shipping of replacement part."


Rep reply posted 2015-05-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-07

"Like it when there is no delivery charge! Way to go...good service when needed. Goods as described. Prices good enough too. Love you J&P Cycles! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-07

"I really like the online shopping. I order from Australia and i have my parts in less than a week. The promotions are great and being a gold club memmber has already paid for itself. Being able to select parts and click to confirm they suit my bike. Well done a very proffessional experience. "


Verified
5/5

2015-05-07

"The ordering was fast ,the items came fast and correct ,I bought in on the member club and they waved the shipping."


Verified
5/5

2015-05-07

"all good thanks very satisfied whit servive"


Verified
5/5

2015-05-06

"Love dealing with this company. Very knowledge staff and will continue to use them."


Verified
5/5

2015-05-06

"Quick delivery, package protected the mufflers very well and the mufflers have a great sound!!"


Verified
5/5

2015-05-06

"Cheap prices and very fast shipping."


Verified
5/5

2015-05-06

"Fast delivery would order again"


Verified
5/5

2015-05-06

"J&P cycles delivered, my experience was the best I could expect, they shipped my order the next business day. Everyone I talked to was helpful, Unfortunatly I never received my order due to UPS lost my order, I had to buy locally because of a time crunch. Thanks J&P"


Verified
5/5

2015-05-06

"Had this Capt America poster when I was a kid, 40 yrs ago. Glad to have another"


Verified
5/5

2015-05-06

"Great product. Fast and accurate shipping. Great company to do business with."