ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.73/5
Customer service:
3.75/5
Return/Replacement policy:
3.60/5

Verified
3/5

2015-05-06

"Some of the items sold are cheaply made. I also need a copy of a receipt i have been waiting weeks for. Prices could be better. "


Verified
5/5

2015-05-06

"Fast and quick service.great selections at great prices and service."


Verified
5/5

2015-05-06

"Order was shipped delivered on time and was the right product! Very pleased with JPCYCLES!"


Verified
5/5

2015-05-06

"J&P customer services is fast and courteous, pricing is always competitive. First Class operation."


Verified
5/5

2015-05-06

"The product is what they said and shipped on time. installation instruction was very helpful and easy to follow. The wind deflector look good and really help keep wind off passenger on my custom built trike."


Verified
5/5

2015-05-06

"Very satisfied with the quality of the cover I received. It fits my Fatboy like a glove, and the "zip out" sections to accommodate a windshield, which I have, and a passenger backrest are ingenious. I've gotten $30-$40 dollar covers before that blew half off the bike in moderate winds and only lasted a few months. This cover is sturdy enough I expect to have it for some time. I also appreciate its subdued, low key, colors."


Verified
5/5

2015-05-06

"Even received my items a day earlier than scheduled. I will be ordering again."


Verified
5/5

2015-05-06

"Fast shipping at great prices. J&P is the best at what they do!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2015-05-06

"Fast delivery on quality parts. As a gold member I receive discounts and points that I can use as a cash discount on my order. They also have "How to " videos to show how to service your Harley. Thanks J&P Cycles! A loyal customer"


Verified
5/5

2015-05-06

"Always easy and a pleasure to deal with, customer service is at the fore front with J&P Cycles."


Verified
5/5

2015-05-06

"JP Cycles has always exceeded expectations."


Verified
5/5

2015-05-06

"Excellent transaction. Will buy from again."


Verified
5/5

2015-05-06

"Very satisfied with the entire process."


Verified
2/5

2015-05-05

"My order still hasn't shipped because they take orders for things they don't have in stock, and now I have to wait for the vendor to ship it to them first. J&P should keep better watch of their inventory if they want happy customers."


Rep reply posted 2015-05-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-05

"Always satisfied. Been a customer for years."