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Product & services pricing
4.19/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.73/5
Customer service:
3.75/5
Return/Replacement policy:
3.60/5

Verified
2/5

2015-05-01

"Had to put my bike info in twice and still didn't get a exact fit part "


Rep reply posted 2015-05-03
A rep from J&P Cycles, JP Cycles, has responded:

“Our company offers two shipping options for most countries.
- International USPS Priority (minimum of 14 business days for delivery/up to 6 weeks) (Some Exclusions Apply)
- International UPS (2-4 business days for delivery, online tracking)
You can find the cost of shipping by placing the part number in the cart. Once on the shipping screen it will tell you shipping options as well as costs. This can be accomplished prior to logging in or entering your credit card number.
Please keep in mind our prices are posted in USD and we do not collect or calculate taxes and duties.”


Verified
5/5

2015-05-01

"Will defiantly order from jp again! Arrived at my house when they said it would "


Verified
5/5

2015-05-01

"Fast and easy, what else can I ask for!"


Verified
2/5

2015-05-01

"Ordered black thunderheader,and heat shields,front heat shield for front pipe not long enough to reach below forward controls,so it is pretty much useless.."


Rep reply posted 2015-05-03
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-01

"Ordered twice from J&P, order's were very accurate, shipping was very quick, will be ordering again within the next week....."


Verified
2/5

2015-05-01

"Ordered a front tire for my motorcycle that website said was in stock and when I was able to use ups tracker, said that tire won't be in for over a week"


Rep reply posted 2015-05-03
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-01

"Very satisfied looks good "


Verified
5/5

2015-05-01

"Easy online ordering. Delivered when expected. Helmet & shield were exactly as pictured! Great overall experience "


Verified
5/5

2015-05-01

"Quick delivery, perfect fit. "


Verified
5/5

2015-05-01

"Recently purchased saddlebags and supports for my Dyna. They were a perfect fit for my bike and arrived unscathed and quicker than I expected. Couldn't ask for anything more!

Tom
BC Canada
"


Verified
5/5

2015-05-01

"I started purchasing items from J&P cycle a couple of years now, I live in Canada and I was having trouble finding a good selection of motorcycle parts and accessories for a fair price. When a friend told me about J&P cycle, It been an awesome experience dealing with J&P, my orders are always shipped in a timely manor and the quality of the items that they sell are of the highest quality. I will continue to be a satisfied customer for years to come. "


Verified
5/5

2015-05-01

"Very Fast delivery........................"


Verified
5/5

2015-05-01

"Look forward to doing more business."


Verified
5/5

2015-05-01

"Delivered correct merchandise as fast as any online business can. I am very happy."


Verified
5/5

2015-05-01

"Your technical staff helped me order the right LED spot lights for my 2003 FLH standard. The lights look great."