"Got what i ordered without complicaions. Thanks. "
"ALWAYS GOOD TO BYE FROM GOOD PARTS AND SHIPPING"
"Wow! Fast and Free shipping. "
"Always a great experience!"
"It was a very helpful website parts are good."
"The product isn't as nice as I hoped it be. The leather is cracked, very dry, the two straps with buckles broke the day after it arrived.
I replaced the straps with leather I had. So it's really nice now."
"Great service as always it's here when they tell you about your purchase."
"Great delivery time. I purchased new shocks (progressive 422 with RAP) for my soft tail 2001 Wow!!!! What a great shocks. Easy to adjust not bad to install. I would recommend this product to any soft tail owner, especially big guys like me 5' 11" 250lbs...carries me just fine. Very happy, thanks For the great service that J P cycles provides. I highly recommend them. Note* on line ordering was very simple."
"I received exactly what I ordered, well packaged, in four days. I have always had excellent service from J&P Cycles. "
"excellent customer service - got a defective part ( no fault of theirs ) taken care of immediately with no hassle or questions. also the shipping time is great, prices are good also-highly recommend to friend or anyone else"
"Shipped quickly, and arrived on time!
Good products!"
"Exellent sales, service, products and delivery.
Great place 2 shop :) :). "
"Very pleased with the service. Well done. Thanks"
"The part for the shifter doesnt work on my bike. Ive tried to call for a refund and get placed on hold forever."
"GREAT customer service!! These guys are Top Notch!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”