"Very pleased with the service. Well done. Thanks"
"The part for the shifter doesnt work on my bike. Ive tried to call for a refund and get placed on hold forever."
"GREAT customer service!! These guys are Top Notch!"
"Took a bit long to fill and ship brake pads.
Otherwise I'm good with the deal.
One more thing, hey parts guys can you put your barcode stickers so they don't cover information/instructions on the package of the part!!!!! "
"excellent service and delivery ...Thank You!!!
"
"the items i purchased were good but i had a questions after that did not receive an answer."
"ordered mar.13 still haven't received on mar.24."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"I love this place. I have always been able to find what ever I need for our bike here. I also love the prices. Thanks for everything.
"
"I had my shipment almost as soon as I received order confirmation."
"Product delivered in time, customer service very responsive. I'll buy more stuff and will recommend the store:::"
"Took a little while to arrive but the people were great. "
"item was delivered swiftly and as it was a tire- good condition"
"Prompt delivery, exactly what I ordered, good price."
"All good with the order completely satisfied"
"Everything was there. just what I ordered and arrived very quickly. Great place to do business."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”