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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
2/5

2015-04-25

"The add didn't give me the size of the mirrors.apparently they are illegal in Australia."


Verified
5/5

2015-04-25

"The motorcycle seat I ordered looks like what I was expecting and was delivered swiftly."


Verified
5/5

2015-04-25

"Order was on time and correct. Always a pleasure."


Verified
5/5

2015-04-25

"Great, fast shipping. competitive pricing on top quality products"


Verified
5/5

2015-04-25

"Easily ordered the parts for my 78'xlch! Thank you J&P cycles staff for gettingy parts to me in a timely manor."


Verified
5/5

2015-04-25

"very fast shipping, installation was easy"


Verified
5/5

2015-04-25

"Great service as usual. Will continue to do business for a long time."


Verified
5/5

2015-04-25

"The Only that could be better would be lower prices. "


Verified
5/5

2015-04-25

"Got it quick and cheap, cant complain. Thanks"


Verified
5/5

2015-04-25

"My item came in a week and it was looked better in person thanks I bought it as a gift fly a friend and he loved it "


Verified
5/5

2015-04-24

"I don't have a lot off knowledge about Harleys yet and sometimes I have questions before I order. Your live chat has been very helpful to me and I think every website should have one. My over all experience with you had been wonderful. Waiting for some good weather to come down and buy something of the shelves. "


Verified
5/5

2015-04-24

"First time buying" ball room jeans" Glad I did, why did I wait so long? "


Verified
2/5

2015-04-24

"took to long to get my part"


Rep reply posted 2015-04-26
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-04-24

"Very fast and got exactly what I ordered"


Verified
5/5

2015-04-24

"Fast shipping good customer service"