"I ordered a few gaskets and they arrived before I was ready to put-em in.. all went well."
"Didn't like helmet because it gave mushroom look. I returned it on plans to get a different helmet from Jp cycles but then they charged me a restocking fee when I returned it. So now i will not be getting a different helmet from Jp cycles because if I don't like the fit on this one I can't afford to constantly be charged a restock fee every time just cause something doesn't fit or look like how it seemed on the computer."
"Received order with in a reasonable time. The tank lift kit did not fit my bike. I had to drill the hole in the tail of the tank to make it fit.
I ordered a seat gel pad over lay, it said it was a one half inch thick. it was only one fourth inch the rest foam. "
"always fast service thank you had to return item it was my fault orderd wrong item thanks again"
"great parts and customer service"
"We were very satisfied. Quick service and quick delivery
Thank you so much"
"convenience, quality, price, and swift delivery. I couldn't ask for anything more,"
"Good price for parts available. Huge selection of parts for my bike."
"Parts were delivered on time, unfortunately website stated that side stand would fit my bike but did not, the mounting was wrong and stand was too weak to hold the weight of the bike, remainder of parts fitted fine so overall happy days. "
"Paid for rush delivery, took 8 days said the items were in stock,and would be here in two days, so why did i pay for rush delivery, should have just waited for regular delivery "
"Great selection, Ship the next day, very good customer support to ensure you buy the right part.
Only concern is that savings deals show up almost immediately after I place my orders, where were these deals before I placed the order?"
"Quality was excellent, great value, and delivery was quicker than expected."
"Did not get all my Gold club points for the purchases I made. I'm still waiting on a set of handlebars that were ordered at the same time"
"J&P cycles came through 100% as always. The correct parts, fast delivery, and their website works well - Erik"
"They were very detailed in the product and check out was a breeze. Very pleased with product purchased!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback on our products and services. Our Rush service guarantees that an order will leave our warehouse the same business day it is placed during warehouse hours if placed before 5pm Central Standard Time or it will ship the next business day. If your order with Rush services is made over the weekend we will process it first thing on the next business day. We also do offer expedited shipping options which you can view more details on here: http://www.jpcycles.com/terms#oversized. We apologize if this was unclear during your purchase and for any inconvenience you have experienced. Once again thank you for taking the time to respond to our survey and we look forward to serving you again.”