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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-04-23

"Very happy with every transaction with J&P will buy from them again
"


Verified
5/5

2015-04-23

"Great price on a great part. I was impressed with the quality and it was a nice fix. Almost ready for sturgis. See you there JP."


Verified
4/5

2015-04-23

"All of the items were marked as in stock and I paid for expedited shipping. One item had to come from a different warehouse and was a week later than all the others. Needless to say, I was very bummed that I paid a substantial amount and the most important part was late. "


Verified
5/5

2015-04-22

"The package arrived earlier than expected."


Verified
2/5

2015-04-22

"Helmet arrived quickly and in perfect shape but I don't like how it looks"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
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Rep reply posted 2015-04-22
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-22

"Very fast response and delivery!"


Verified
5/5

2015-04-22

"Thank you very much the tires are now on my bike and i love them they were evey thing i expected"


Verified
5/5

2015-04-22

"Quick delivery. Packaged well"


Verified
5/5

2015-04-22

"I am satisfied with my order"


Verified
5/5

2015-04-22

"Very satisfied. Shipping was fast. "


Verified
5/5

2015-04-22

"Fast delivery. Just what I ordered"


Verified
5/5

2015-04-22

"Shipping was fast delivery was great couldn't ask for better! Keep up the good work guys."


Verified
1/5

2015-04-22

"Was told it was a fit .. and did not fit ..was told to go to a muffler shop to get it to fit ...not happy
"


Rep reply posted 2015-04-23
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-04-22

"all went well, package undamaged. Good Job"


Verified
5/5

2015-04-22

"THE BEST Harley parts supplier out there! Join the club...its worth every penny."