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Product & services pricing
4.16/5
Chance of future purchase:
3.99/5
Shipping & packaging:
3.78/5
Customer service:
3.78/5
Return/Replacement policy:
3.59/5

Verified
5/5

2015-04-22

"all went well, package undamaged. Good Job"


Verified
5/5

2015-04-22

"THE BEST Harley parts supplier out there! Join the club...its worth every penny."


Verified
5/5

2015-04-22

"Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1"


Verified
5/5

2015-04-22

"Jp. cycle has always been a first rate company,good inventory fast delivery,good customer support.

John
"


Verified
5/5

2015-04-22

"Delivered as promised and in perfect condition!"


Verified
5/5

2015-04-22

"The item was as advertised and price was reasonable"


Verified
5/5

2015-04-22

"3 days awesome delivery time"


Verified
5/5

2015-04-22

"Had a tracking number from USPS that didn't work but who knows who had that problem. "


Verified
5/5

2015-04-22

"I was very happy with the service i received, the only thing I was not happy with is because I'm in Canada I had to pay to return the merchandise as I ordered the wrong size. If I had known this from the start I would have tried harder to find it here."


Verified
1/5

2015-04-22

"ORDERED ON 4/05. HAVE NOT SEEN PRODUCT YET."


Rep reply posted 2015-04-23
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
3/5

2015-04-22

"asking me to fill out a survey for the product I haven't even received yet"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-22

"Fit great, looks awesome, perfect for someone around 6 ft tall"


Verified
5/5

2015-04-22

"Speedy delivery....great online chat now service...will purchase from again!!!!"


Verified
5/5

2015-04-22

"Unfortunately, the part that I ordered didn't fit right but I was very pleased with J&P with every stage of the process. "


Verified
4/5

2015-04-22

"The original process was great. Fast turn around, however not all of the purchased items were delivered. It appears in the inventory process the packaging was miss marked. Items recieved were suppose to be 16 each per package and I only recieved 24. Both packages were marked as 8 each per package and item order stated 16 per package. One package had 16 and the other 8. Accordingly each package should have been marked as 16 per package, thus containing a total of 32 items. I however was pleased with the reps support in correcting the mistake. Thank you. "