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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-03-08

"Quick shipping - arrived as promised."


Verified
1/5

2015-03-08

"the item i was looking wasn't in stock"


Rep reply posted 2015-03-08
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
4/5

2015-03-08

"Still waiting on parts to be drop off to rate"


Verified
5/5

2015-03-08

"Had my new parts on my doorstep within 2 day of ordering them. Can't ask for better service than that. "


Verified
5/5

2015-03-08

"Fast delivery and great pricing!"


Verified
4/5

2015-03-07

"Slower than usual delivery on this order"


Verified
5/5

2015-03-07

"Great customer service! Everyone goes above and beyond. Great product, they care enough to get it right!"


Verified
5/5

2015-03-07

"the service I received from jp cycles was very good I have ordered many times from the website I just wish the canadian dollar was not so low right now it sort of limites my spending I also would like to see more free shipping."


Verified
5/5

2015-03-07

"The order was filled the same day and delivered two days later. Perfect Service guys,,, thank you very much."


Verified
1/5

2015-03-07

"Other items I have order have been on time. I have been waiting on my order 11 days, so far. May be the weather, who knows but I could have at least got an email alert. Other than this order I have been very satisfied. Sorry!"


Rep reply posted 2015-03-08
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
2/5

2015-03-07

"Never got a tracking number. Called and could not give me any info because I wasn't the name on the shipper but I was paying for it. That didn't make sense to me. It was a gift that I couldn't keep track of. Then the tire took over 9 days?! Needless to say I won't be using them anymore. Good prices but not worth the hassle. "


Rep reply posted 2015-03-08
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-07

"Item was easy to find and arrived on time. Most important, it was the right item."


Verified
5/5

2015-03-07

"Great prices and fast shipping. I enjoy shopping at J&P for all of my motorcycle needs."


Verified
5/5

2015-03-07

"Great place to order from ! Have had great experiences with them. "


Verified
5/5

2015-03-07

"Received my Memphis Fats windshield in 3 days. Much faster than expected. Will definitely purchase from J&P Cycles again.
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