"The J&P staff know their customer's bikes which really helps ensure you are ordering the correct parts."
"you charged me return shipping charges for a fuel tank that the mfg. said would fit my bike, I couldn't put my seat back on the bike with that tank. I didn't order the wrong part... The mfg. was wrong... You have lost a loyal customer..."
"got a new places to BUY my PART s"
"ridiculous looking helmet very dissapointed, will probably send back"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"The buckle is just what I was looking for. My cousin's husband
is turning 60 this month and he is a great fan (drinker) of
Jack Daniel's. My husband makes belts/gunbelts and he
just finished making a beautiful black leather belt for it.
So, thanks for your great service and for making this
special gift possible."
"Great online shopping experience including tech support. Great job"
"Great over all service.
Price,quality, fast shipping.
Thank You, "
"Everything shipped and came as expected."
"Very nice piece when right on in less then 5 minutes and is ahold lot brighter then the oem tail light"
"I eventually found the handlebars that matched my broken bars, but had to wade thru 30 pages of choices."
"Sent item without apt and was sent back"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"My son and I have 5 Harley's and JP is the place to go for parts !"
"Fast shipping. Great product. "
"JP Cycles has never disappointed!"
"Very fast delevery, very professionnal.... Thanks JP CYCLES"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”