"the one item was out of stock and i think i got charged twice for shipping and no one said a word when i ordered. then the second part i received was missing a mounting nut, so that gives me something else to do trying to find the correct size. other than my slight bitching i guess things went as smoothly as can be expected in this new age ."
"Good price and delivery on my tire. It would be nice to get some tracking info/status with the order. "
"It was my first experience with JP cycle and there were no problems. I received my order as promised. I will do business with them again. Happy with the new parts fkfor my bike.
"
"The sales person was very helpful in finding the right part at a good price."
"product descriptions vague"
"Fast shipping and quality products will be back for more parts."
"Always happy with your parts"
"Jp cycle always delivers satisfaction. If they don't, they will make it right. Right now"
"Quick to ship. Exactly what was described. Looks awesome. "
"The helmets where awesome but was a day late on delivery "
"I'm very happy!!! Thanks Outstanding"
"product was delivered quick fast and in a hurry- no probs anywhere"
"Have always had great service from JP cycle order on Sunday evening and most generally receive my shipment by Wednesday since I do live in Iowa "
"I have bought My Harley Parts all over America and some in other country's, but my experiences wit J&P Cycles have been the finest of all! Thank you for standing behind the high quality of your products.
Cody Schneider"
"I think the shipping costs are too high. Our dollar in Canada is a problem as it is...add shipping costs just add to that. Other US shippers are at least splitting shipping with us. I still haven't received the item which adds insult to injury. "
“Thank you for your feedback. We apologize if you feel our shipping rates are too high. We do have basic shipping charges for all orders. We may be able to lower the shipping cost as a one-time courtesy. In these instances, we request that you call or chat in to place these orders, so we can manually adjust the amount depending on the total cost of your purchase and/or weight. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”