"Always good service, will be sure to order again. "
"I ordered a helmet. I was skeptical about ordering over the internet because of proper fit and return policies. J&P's return policy looked pretty easy to do if I needed to, so, I followed their helmet sizing chart and ordered a helmet. The helmet fit just fine. Even though I didn't need to return it, it was nice having their easy return policy as a "Safety Net"."
"Ordering my parts was quick and simple, receiving them and getting a email confirmation that they had been shipped was in a nice timely manner, and my parts were obviously packaged with great care and respect to where I would not need to be concerned about my handlebars being damaged or scratched, thanks. "
"The catalog is wrong and needs to be updated but the tech support was top notch and took care of it."
"Great buying experience. I will definitely be making future purchases "
"Awesome products!! Great Customer service!! Highly recommend!!!"
"Great parts, great customer service!! "
"Ordered the part during my lunch break one day. It was delivered the very next day, while on my lunch break! Less than 24 hrs! Awesome. Will look at J&P first for parts from now on!!! Thanks guys! "
"I found the mufflers I wanted at a fair price. I ordered and received them in three days, Happy customer."
"The J&P staff know their customer's bikes which really helps ensure you are ordering the correct parts."
"you charged me return shipping charges for a fuel tank that the mfg. said would fit my bike, I couldn't put my seat back on the bike with that tank. I didn't order the wrong part... The mfg. was wrong... You have lost a loyal customer..."
"got a new places to BUY my PART s"
"ridiculous looking helmet very dissapointed, will probably send back"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"The buckle is just what I was looking for. My cousin's husband
is turning 60 this month and he is a great fan (drinker) of
Jack Daniel's. My husband makes belts/gunbelts and he
just finished making a beautiful black leather belt for it.
So, thanks for your great service and for making this
special gift possible."
"Great online shopping experience including tech support. Great job"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”