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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-03-05

"Always happy with your parts"


Verified
5/5

2015-03-05

"Jp cycle always delivers satisfaction. If they don't, they will make it right. Right now"


Verified
5/5

2015-03-05

"Quick to ship. Exactly what was described. Looks awesome. "


Verified
4/5

2015-03-05

"The helmets where awesome but was a day late on delivery "


Verified
5/5

2015-03-05

"I'm very happy!!! Thanks Outstanding"


Verified
5/5

2015-03-05

"product was delivered quick fast and in a hurry- no probs anywhere"


Verified
5/5

2015-03-05

"Have always had great service from JP cycle order on Sunday evening and most generally receive my shipment by Wednesday since I do live in Iowa "


Verified
5/5

2015-03-05

"I have bought My Harley Parts all over America and some in other country's, but my experiences wit J&P Cycles have been the finest of all! Thank you for standing behind the high quality of your products.
Cody Schneider
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2015-03-05

"I think the shipping costs are too high. Our dollar in Canada is a problem as it is...add shipping costs just add to that. Other US shippers are at least splitting shipping with us. I still haven't received the item which adds insult to injury. "


Rep reply posted 2015-03-06
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We apologize if you feel our shipping rates are too high. We do have basic shipping charges for all orders. We may be able to lower the shipping cost as a one-time courtesy. In these instances, we request that you call or chat in to place these orders, so we can manually adjust the amount depending on the total cost of your purchase and/or weight. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-03-05

"Exactly what was ordered. Easy fix. "


Verified
5/5

2015-03-05

"Quick delivery, very nice product!
"


Verified
4/5

2015-03-05

"The only thing that crossed my mind was the fact that one of the mirrors was in its branding packaging and the other was in a generic jpc package.

Overall, the product works and looks pretty good.

Thanks
"


Verified
5/5

2015-03-05

"It was vary nice to open the box"


Verified
4/5

2015-03-05

"Good service. Organized and prompt. Not quite perfect, but very very good. "


Verified
5/5

2015-03-05

"not your fault. UPS delivery issues caused package to be delivered 3/04/15 (12 day wait). Otherwise, very satisfied with J&P and quality of product."