"This order has not yet been despatched, would appear to not be in stock. I do use J&P regularly, 5 orders in 3 months. Look forward to receipt of my goods. "
"I ordered a motorcycle helmet with the expectation that it would arrive within 3-5 business days, because that is what I was told by customer service when I called and asked. However when the helmet had not yet arrived a week later, I called to inquire about it. I was told it was on backorder with absolutely no eta! I cancelled my order and went and bought a helmet locally."
"My order was perfect , just what I ordered and arrived quickly. The best part was I did not have to leave my house to get it. Thanks JP"
"The shipping was fast and easy and all items arrived well packaged and quality service"
"Totally Awesome service and products... I am elated and will continue repeat business with J&P... Thanks for your speedy processes and delivery, and most of all your quality parts at very reasonable prices. Thanks again! Sincerely... John R. Barnhart."
"Very satisfied with the fitment,price and speedy delivery. All was as described. Real nice products."
"Very satisfied with the time it took to get my part. Although it did take extra time to receive it due to back order. JP let me know what was going on quickly and kept me in the loop about the delay. Part was very fairly priced."
"Delivery was super fast. Products were well packaged and great value for the money! ALL of the parts look amazing on our HD Heritage Softail Classic!"
"great place to shop THANKS"
"Joined gold club.but...really hate ideal of buy in an save.plus thougth it was free shipping regardless of order.found out today ut is not.with that said let me say this.tech team kicks ASS !! Dig ideal of bein able to ask sumone b4 purchase.got my buisness guys."
"helped alot searching web for exactly what i needed and helped with returning a part a printing a ups sticker as well!!!"
"Order was shipped promptly and arrived with exactly what I had ordered."
"Easy to order ad I got what I ordered, thats all I ask "
"Arrived early, as described, good installation instructions"
"Fast Delivery, item as described, price was lowest I could find and free shipping!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”