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Product & services pricing
4.09/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.78/5
Customer service:
3.78/5
Return/Replacement policy:
3.47/5

Verified
5/5

2015-02-16

"Fast shipping. 7.99 for shipping a 2.99 part in a padded envelope seemed steep"


Verified
5/5

2015-02-16

"Love the seat fit perfect and was delivered with care "


Verified
5/5

2015-02-16

".............................................................."


Verified
4/5

2015-02-16

"some advise will be helpfull
I bougth a windshield, hoewer i didn´t see any recopmendation about the mountaing kit i will need
it would have been helpfull some link with it in the web page
regrads
jp
"


Verified
5/5

2015-02-16

"It arrived quickly and was exactly what I ordered."


Verified
5/5

2015-02-16

"I always trust J&p to deliver excellent products in great time.
"


Verified
4/5

2015-02-16

"Because of J &P's great customer service, I always feel assured that I will be well taken care of.
I Would have given them 5 Stars, except I think their price was a bit on the high side for this item, compared to other on-line stores.
I still always return to J & P though and I am never disappointed.
"


Verified
5/5

2015-02-16

"J&P always delivers on-time and the quality is good.... remember, you get what you pay for.... "


Verified
5/5

2015-02-16

"Hi there from Kiwi land, this is our 2nd purchase of the same part from J&P Cycles and both times you have delivered the items in double quick time and un-damaged. Well done guys but can you please get some more Buell parts. Thank you J&P Cycles!"


Verified
5/5

2015-02-16

"Website works well and my last oerder went international and was delivered in 6 days which is very good."


Verified
5/5

2015-02-16

"I have made several orders over the last few weeks. All items were delivered on time, and in perfect condition. I love getting parts and goodies from J&P!! You have earned a life long customer! Thanks again."


Verified
1/5

2015-02-16

"The exhaust i ordered was all completely rusted in the inside of the pipes. Dont suggest ordering from here."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-02-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-16

"Item's as described, Fast shipping!"


Verified
5/5

2015-02-16

"Arrived ahead of time,had to return the vest needed next size up.As always very pleased with with J&P's service,buying a new Street Glide special so I will be ordering plenty of toys for it in the spring."


Verified
5/5

2015-02-16

"Great company! Tires arrived before delivery date, and they're great!! Very, very pleased!"