"We r very happy with them they have been our choice for years love b n a gold clubs member"
"Incredibly fast delivery, and great product"
"I ordered exhaust for my 2011 HD Crossbones and the delivery time said 2-3 weeks. Well, after that time passed I received an email saying that my exhaust would be on back-order indefinitely. I then called in and spoke to a J&P cycles customer service rep and asked how long was the exhaust on back-order, they said there was no way to know. I asked if they could contact the manufacturer to see how long and the customer service rep said no and that I'd just have to wait and see. That's BS! So I did their footwork and called the manufacturer myself and then found out that the exhaust that I had ordered was discontinued! If I would have waited like the J&P customer service rep said I should, I would've never received my exhaust! I had to change my order and get a different exhaust after waiting more than a month for my order. If you order something and get a back-order email, you'd better call customer service to find out what's going on and this may take you more than one call and you might have to do the work yourself. Buyer beware. "
"JP cycle took care of my issue very quick with any problem. I am very satisfied with JP cycle."
"very happy with the quick and easy service. Will be happy to order from J.P. Cycles again"
"Ordered my parts on Wednesday, had them by Friday at a price that beat the eBay prices of used parts, thank you."
"Relatively fast shipping to Singapore and excellent sales support."
"The item itself was in perfect condition and arrived quickly. However, it did not fit my 2006 H-D 1200XL Custom very well: I had to figure out a way to mix parts from the old headlight with the new headlight in order to ensure the headlight fit properly. I wish it just fit, or came with extra rubber gaskets to assist in this. I don't know if this is J&P's problem or Rivera Primo, the manufacturer."
"It wasn't the ordering that was the issue it was the shipping of the parts thru UPS. Even though i paid shipping and handling i still had to pay UPS another $50. to get he items once they got to Canada. Unfortunatetly i will not order through any company that uses UPS to deliver their products, "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
We apologize but we do not collect or calculate taxes and duties for international orders.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"have not installed yet but pleased with purchase and delivery process."
"I HOPE BUY MORE, ALWAYS I FIND EVERTHING THAT I NEEDD"
"Good parts. Fast delivery. No problems with any parts. Look good. Fit well."
"My experience with JPCycles was and always has been very satisfying. This isn't the first time I've ordered parts or accessories from them. I've tried other online parts/accessories stores, but my experience with them was very unsatisfying. So now I don't bother giving my business to anyone else except JPCycles. Thanks for being reliable, dependable, and professional. "
"It took A while to receive And the helmet did not have quite the matte finish that I wanted or was looking for"
"Exactly the fit and performance I was looking for. Great looks and deep throaty exhaust note. Great price for a V & H product."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”