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Product & services pricing
4.18/5
Chance of future purchase:
4.01/5
Shipping & packaging:
3.71/5
Customer service:
3.72/5
Return/Replacement policy:
3.57/5

Verified
5/5

2014-11-06

"Wonderful experience. Have brought from twice and both times wonderful experience "


Verified
5/5

2014-11-06

"There's competitive prices and then there's J&P prices!"


Verified
2/5

2014-11-05

"Part's were orderd nothing was sent nothing was charged somthing about the shipping address being different than the card being eused just delayed my project not there problem my problem never had problem with other site orders. "


Rep reply posted 2014-11-06
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

We require that first time orders be shipped to their billing addresses. If there is an issue we are happy to make exceptions when needed. We take these precautions to ensure the safety of your private payment details.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-11-05

"vary satisfied with product and fast shipping"


Verified
5/5

2014-11-05

"good service and fast delivery "


Verified
5/5

2014-11-05

"Order arrived in good shape and on time."


Verified
5/5

2014-11-05

"I always get my products in a fast timely manner. J & P has anything you need for motorcycles. Recommend them to all my friends."


Verified
2/5

2014-11-05

"The information for the right parts to the motorcycle it suggested was not correct. "


Rep reply posted 2014-11-05
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-11-05

"Very fast delivery. Thank you"


Verified
5/5

2014-11-05

"I have been ordering motorcycle parts from J & P for 15+ years. I have always been completely satisfied with their service."


Verified
5/5

2014-11-05

"Catalog system is easy to navigate. Delivery was quick & prices were reasonable. This is my initial go to spot for Harley parts."


Verified
5/5

2014-11-05

"The mirrors I bought are great they went on easy and so did the cup holder. Very satisfied. "


Verified
5/5

2014-11-05

"Everything fit perfect and looks great on my girl Black Betty---Bam-A-Lam. She seems to run better every time I add some bling to her. Just like a woman, right?"


Verified
5/5

2014-11-05

"Great job Grest product, great service "


Verified
5/5

2014-11-05

"Quick delivery and this is a valid comment "