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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-11-05

"vary satisfied with product and fast shipping"


Verified
5/5

2014-11-05

"good service and fast delivery "


Verified
5/5

2014-11-05

"Order arrived in good shape and on time."


Verified
5/5

2014-11-05

"I always get my products in a fast timely manner. J & P has anything you need for motorcycles. Recommend them to all my friends."


Verified
2/5

2014-11-05

"The information for the right parts to the motorcycle it suggested was not correct. "


Rep reply posted 2014-11-05
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-11-05

"Very fast delivery. Thank you"


Verified
5/5

2014-11-05

"I have been ordering motorcycle parts from J & P for 15+ years. I have always been completely satisfied with their service."


Verified
5/5

2014-11-05

"Catalog system is easy to navigate. Delivery was quick & prices were reasonable. This is my initial go to spot for Harley parts."


Verified
5/5

2014-11-05

"The mirrors I bought are great they went on easy and so did the cup holder. Very satisfied. "


Verified
5/5

2014-11-05

"Everything fit perfect and looks great on my girl Black Betty---Bam-A-Lam. She seems to run better every time I add some bling to her. Just like a woman, right?"


Verified
5/5

2014-11-05

"Great job Grest product, great service "


Verified
5/5

2014-11-05

"Quick delivery and this is a valid comment "


Verified
3/5

2014-11-05

"I bought a big boar battery from you about two weeks ago. After telling you just what bike it was for I received the wrong battery??????????????? Do you people not have a chart to go by for what battery fits what bike so as to save all this shipping. OK, I sent it back and now I'm waiting for my battery. I sent it back on October 31. I hope I get the right battery. Mike Monroe"


Rep reply posted 2014-11-05
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-11-05

"Hi very good fast on the money thank you"


Verified
5/5

2014-11-05

"Fast shipping,parts fit well."