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Product & services pricing
4.18/5
Chance of future purchase:
4.01/5
Shipping & packaging:
3.71/5
Customer service:
3.72/5
Return/Replacement policy:
3.57/5

Verified
5/5

2014-11-04

"j&p cycles reps are the best. very helpful. and delivery was right on time. very well done everyone at j&p cycles. i will definately be calling you in the future."


Verified
5/5

2014-11-04

"Was able to find what I needed & at a fair price. I also like that a return envelope was included.
"


Verified
5/5

2014-11-04

"Good to do business with!"


Verified
5/5

2014-11-04

"Order arrived quick and correct."


Verified
5/5

2014-11-04

"Prices are great! Shipping quick and easy.."


Verified
5/5

2014-11-04

"Shipment was quick. I did have to grind the spanner wrench a little to get it to fit but not difficult."


Verified
5/5

2014-11-04

"Item as described. Fast shipping. Great transaction."


Verified
5/5

2014-11-04

"J&P cycles had what I was looking for at a reasonable price and the shipments were received when they were scheduled. Will use again in the future."


Verified
5/5

2014-11-04

"As with all of my purchases through JP Cycles, It was an effortless process and problem free experience. The product choice was made easy. And installation was quick and problem free. And most of all, I love the Bat Wing fairing I purchased. LRM"


Verified
5/5

2014-11-04

"Online service was good but the product hasn't arrived yet as I'm in Australia hopefully it will this week "


Verified
5/5

2014-11-04

"Thank you for the fast service i got . I'm very pleased with your quick service, and will tell my friends. Keep up the good work.
"


Verified
5/5

2014-11-04

"Thank you for making the return experience very easy."


Verified
4/5

2014-11-03

"I enjoy shopping at JP cycles, recently I received a package and the parts were all wrong, yet you charged me the re-stocking fees. "


Rep reply posted 2014-11-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-11-03

"Good products fast shipping. The catalogs are great to have especially the Vintage catalog. It makes finding the part numbers I need a lot easier online instead of searching and searching just online."


Verified
5/5

2014-11-03

"great... recommend to everyone"