"I was at J&P cycles for biketoberfest. The guy there said it would take two months before I received my jacket. I ordered one on line the following week and received it today 11/3/14. It only took less than two weeks. I'm very happy. love the jacket. Never have had a problem when I order on line. Thank You "
"Still haven't received my information in the mail."
"I paid for next day shipping and it did not show up for 3 days and it was at night. "
“Thank you for your feedback on our products and services. Our Expedited service guarantees that an order will leave our warehouse the same business day it is placed during warehouse hours if placed before 5pm Central Standard Time or it will ship the next business day. Expedited orders do not ship on the weekends. We apologize if this was unclear during your purchase and for any inconvenience you have experienced. Once again thank you for taking the time to respond to our survey and we look forward to serving you again.”
"Very fast shipment and satisfied with purchase "
"Fast service.. Great product.. Even better than i expected.."
"Quick & Easy, had parts in a few days."
"i have nothing to say. it was a gift card."
"Order arrived promptly and was as expected."
"I'll let you know as soon as i get my helmet..."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"J & P Cycles was a pleasure to do business with and I will definitely be a repeat customer."
"The service I recieved was great, but only one of the 2 items I ordered arrived. A mistake was made and the second part was omitted. The person in the phone was fairly quick to figure out and get me the second item shipped. I had paid for overnight shipping in the original order and while I conceded that 2 day would be fine for the second part, I thought some concession would have been made since my parts took several extra days to arrive. Great service but a simple shipping mistake cost me days of work. "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"All items as pictured on the site. Free delivery was prompt, 4 days. Prices were very competitive. Would order again. "
"Shipped as promised and delivered as promised"
"Order still hasn't shipped..."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"everything was great, highway bars are great, service was perfect, delivery was better"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your business. The Gold Club packet can take 3-4 weeks to receive by USPS. The account is active, so you can begin receiving the benefits of your Gold Club membership before getting the card. If you have any other questions or concerns, please feel free to contact us at customerservice@jpcycles.com or calling at 800-338-1747.”