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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-11-03

"goods received on time and in good condition"


Verified
5/5

2014-11-03

"fast, efficient, good products that fit as said, primary supplier for my parts."


Verified
5/5

2014-11-03

"Good product and fast service.
"


Verified
5/5

2014-11-03

"Item was just as advertised. Shipped fast. Thoroughly satisfied."


Verified
5/5

2014-11-03

"very satisfied.the speedometer and tachometer brow looks great on my bike . thanks jpcycles!"


Verified
5/5

2014-11-03

"Thank you. Delivered as promised. A gift for dear friend. Again, thank you."


Verified
4/5

2014-11-02

"It was a nice and efficent experience but I was not happy about Shiping it was a bit high but JP keep up the good work I am satisfied I will be back as I need bick items .thank you Vic"


Rep reply posted 2014-11-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We apologize if you feel our shipping rates are too high. We do have basic shipping charges for all orders. We may be able to lower the shipping cost as a one-time courtesy. In these instances, we request that you call or chat in to place these orders, so we can manually adjust the amount depending on the total cost of your purchase and/or weight. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-11-02

"every time I have placed a order, I have had very good service and fast delivery"


Verified
5/5

2014-11-02

"The sizing for the motorcycle half cover fit like a glove and I received the package in one day, on regular shipping rates. Although the sizing is for a Honda Goldwing, it worked great for my Honda NT700V with top box. Thank You Very Much!"


Verified
5/5

2014-11-02

"Web site worked well (not common!) and product was shipped very quickly. Very well pleased with the whole experience."


Verified
5/5

2014-11-02

"Great products as usual. Thank you for providing great service and products."


Verified
5/5

2014-11-02

"Great deals and fast shipping"


Verified
5/5

2014-11-02

"Delivered on time fast and easy yes "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-11-02

"Delivery was exactly on time and exactly right"


Verified
5/5

2014-11-02

"Excellent service, speedy delivery times and outstanding products. Will use J&P Cycles for my future needs."