"I attempted to contact J&P cycles before my order was made, I had no reply until a couple of days. I was told they were away. My order was dispatched and arrived on time. "
"No installation instruction, blow a fuse while install and
the upper part of the bar an inch forward from the frame, that I had to tiptoe to reach the highway cruise and my both heel touching the brake and shift pedal. I practically sitting on my gas tank. suggestion, would be easy if the crash bar was split and bolted to the frame and not worried relocate horn. "
"JPCycles has great prices, selection and service. fast shipping and delivery. I had a great experience with my last order."
"Very gast shipment and great product."
"The ordering experience was trouble free, and delivery of my Tire was prompt and on time. "
"I have always had good experiences ordering through J&P Cycles and have never been disappointed in their merchandise. The most recent order I placed came the next day! What a welcome surprise. Keep up the good work!"
"Order was delivered on time, this is a Christmas Gift so I haven't opened the box. "
"great thanks for the quick shipping"
"Im very pleased with the quality of items and the top notch service I receive. Thank you."
"Great RSD Jacket delivered down under in record time. very happy"
"Great product. As describes by JPcycles. Love it and highly recommend"
"Helpful and very quick delivery to Singapore.
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"1. Ordering on line it registered as a quantity of two, I only needed one but couldn't reduce the quantity.
2. I called phone sales to verify I was buying the proper item - when it arrived I discovered it was not (neither of the two items.)
3. I do not see, that I'm aware of, that I received my Gold Club Membership discount.
4. The two items are currently on their way back via UPS - I will have to re-order, re-wait for the item and re-install; a very inconvenient procedure."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"As a first time buyer, I found that J&P Cycles not only have great products but provides an excellent service. Quality service is a plus for this company."
"Fast processing and shipping. I am very satisfied"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback on our products and services. This helps us to maintain the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, your input helps us to provide world class customer service that J&P Cycles you have come to expect.
We regret any inconvenience you may have experienced in navigating our website. We would like to take this opportunity to tell you about the Technical Support Features of our website in hopes that they may enhance your shopping experience in the future.
• We welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support.
• We invite you to visit us at http://jpcycles.custhelp.com/app to use our new customer service and tech self help interface. You can search for answers, watch videos, or just browse our fast growing J&P knowledge base.
• You can also find answers from staff and fellow bikers at our J&P Online Community at http://community.jpcycles.com/
Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747.”