ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-11-04

"Order arrived quick and correct."


Verified
5/5

2014-11-04

"Prices are great! Shipping quick and easy.."


Verified
5/5

2014-11-04

"Shipment was quick. I did have to grind the spanner wrench a little to get it to fit but not difficult."


Verified
5/5

2014-11-04

"Item as described. Fast shipping. Great transaction."


Verified
5/5

2014-11-04

"J&P cycles had what I was looking for at a reasonable price and the shipments were received when they were scheduled. Will use again in the future."


Verified
5/5

2014-11-04

"As with all of my purchases through JP Cycles, It was an effortless process and problem free experience. The product choice was made easy. And installation was quick and problem free. And most of all, I love the Bat Wing fairing I purchased. LRM"


Verified
5/5

2014-11-04

"Online service was good but the product hasn't arrived yet as I'm in Australia hopefully it will this week "


Verified
5/5

2014-11-04

"Thank you for the fast service i got . I'm very pleased with your quick service, and will tell my friends. Keep up the good work.
"


Verified
5/5

2014-11-04

"Thank you for making the return experience very easy."


Verified
4/5

2014-11-03

"I enjoy shopping at JP cycles, recently I received a package and the parts were all wrong, yet you charged me the re-stocking fees. "


Rep reply posted 2014-11-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-11-03

"Good products fast shipping. The catalogs are great to have especially the Vintage catalog. It makes finding the part numbers I need a lot easier online instead of searching and searching just online."


Verified
5/5

2014-11-03

"great... recommend to everyone"


Verified
5/5

2014-11-03

"I was at J&P cycles for biketoberfest. The guy there said it would take two months before I received my jacket. I ordered one on line the following week and received it today 11/3/14. It only took less than two weeks. I'm very happy. love the jacket. Never have had a problem when I order on line. Thank You "


Verified
3/5

2014-11-03

"Still haven't received my information in the mail."


Rep reply posted 2014-11-03
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your business. The Gold Club packet can take 3-4 weeks to receive by USPS. The account is active, so you can begin receiving the benefits of your Gold Club membership before getting the card. If you have any other questions or concerns, please feel free to contact us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
1/5

2014-11-03

"I paid for next day shipping and it did not show up for 3 days and it was at night. "


Rep reply posted 2014-11-03
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback on our products and services. Our Expedited service guarantees that an order will leave our warehouse the same business day it is placed during warehouse hours if placed before 5pm Central Standard Time or it will ship the next business day. Expedited orders do not ship on the weekends. We apologize if this was unclear during your purchase and for any inconvenience you have experienced. Once again thank you for taking the time to respond to our survey and we look forward to serving you again.”