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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-10-31

"Very fast delivery...had my order arrive in a week & I live in Alberta, Canada! Great experience."

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-10-31

"It was quick and works great
"


Verified
3/5

2014-10-31

"Good job, it was my first order and i got it with in 10 days of order.

keep it up
"


Verified
5/5

2014-10-31

"Fast delivery like always!"


Verified
5/5

2014-10-31

"What else can you say, J&P Cycles has great prices, great selection great service and shipping. This was a positive transaction all around. Thanks again J&P Cycles."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-31

"The tires came as advertised and in a timely manner. Very satisfied with the purchase process. "


Verified
5/5

2014-10-31

"Great value for money, fast shipping
Recommended
"


Verified
4/5

2014-10-31

"Shipping was quick and hassle free."


Verified
5/5

2014-10-31

"Package was badly damaged but parts were still ok"


Verified
5/5

2014-10-31

"Always satisfied with jp cycle and don't worry bout returning if need b"


Verified
5/5

2014-10-31

"You had the product I wanted for a reasonable price and delivered it in an expeditious way. I am very pleased with service you provide keep up the outstanding work."


Verified
5/5

2014-10-31

"My order was processed and shipped very quickly. There was great care in how the items I ordered was packaged for shipment. When my order arrived, I was very pleased with the selections I had made. The swingarm bag and sissybar bar bag looked great. JP Cycles has a huge selection of motorcycle gear that I plan to use to personalize my bike. Thank you, Debbie B. "


Verified
5/5

2014-10-30

"Product was delivered quickly and in great condition. "


Verified
5/5

2014-10-30

"Great service, order arrived early and sous great. "


Verified
2/5

2014-10-30

"The size what not what I was expecting and the back was never photographing leaving me to assume how to mount my seat"


Rep reply posted 2014-10-31
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

If you have any questions about mounting a product please do not hesitate to contact our Technical Services at customerservice@jpcycles.com or calling at 800-338-1747 to see if we can order it from one of our vendors.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”