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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-10-30

"Item was very quick delivered"


Verified
4/5

2014-10-30

"Everything was shipped on time and fit very well
"


Verified
5/5

2014-10-30

"Every experience and purchase wit J&P Cycle parts has been great"


Verified
5/5

2014-10-30

"Fast service-didnt realize u people were like Amazon! Neverless, i love ur company & am going 2 try & make it 2 ur big doin's next summer! I really want 2 go thru ur museum. "


Verified
5/5

2014-10-30

"Everything went smoothly from the order through delivery."


Verified
5/5

2014-10-30

"Very fast shipping !!!! I willl definitely buy here again"


Verified
5/5

2014-10-30

"Always timely and quick processing."


Verified
5/5

2014-10-30

"Shipped quickly. Great quality"


Verified
5/5

2014-10-30

"Shipped item and got it to me quicker than anticipated. "


Verified
5/5

2014-10-30

"best tire price on the web or locally that I could find. I also received free shipping , I just wish I was told the tires were shipping from Oregon and not Iowa, took an extra couple of days. Overall I would recommend J & P cycles to anyone looking for a good deal on there motorcycle parts. thanks Tim"


Verified
5/5

2014-10-30

"Will purchase soon thanks"


Verified
5/5

2014-10-30

"Very helpful when my order was lost. Would definitely order from them again."


Verified
5/5

2014-10-30

"Item was just as I requested, and delivery was very prompt
Very satisfied
"

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Pricing of products and services
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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges
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Verified
4/5

2014-10-30

"Person packaging folded Gasket to fit in box broke it"


Verified
1/5

2014-10-29

"Tire shipped with cardboard covering the hole in the middle, bare tread, tire is scuffed up, no plastic wrap or anything covering the tire.... who knows what happened to this tire during shipping.
Is not what I expect from a company, and is not what I expect for a new tire.
"


Rep reply posted 2014-10-30
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”