"While on a trip to China I was browsing the online catalog and found the windshield for my new bike that I wanted and then placed the order. It came sooner than expected which was great and I was able to show it off at my bike clubs dinner night. It changed the total look of my bike and I love it!"
"I have had very good service in dealing with J&P Cycles! They are very informative in customer service and extremely accomidating with adjustments and returns. The products are top notch and delivered in great condition. I have really been impressed with their business ethics and practices. I would readily recommend their store to friends and family. "
"All good here. Timely, well priced and just what I ordered.
Thanks"
"There was an error in my credit card information so I received a friendly call right away to straighten that out. Order was processed quickly and everything arrived as expected within the time that they estimated."
"Great turn around time on the order."
"fast, curtious and efficient service."
"Good deal worked as expected thank you."
"Extremely professional! I wi be back."
"Always get good quality parts for my vintage Harley that are hard to find according to harley but j&p has a complete line of parts. The Barnett cables suck don't last long at all but the rest is good. Thanks guys"
"Have not received my tires yet. I ordered my tires on 10/16/14 it is 10/28/14 and still have not received them. Very disappointed I expected a fast no hassle shipment , but I am very upset with J&P Cycles"
"Very good products.....delivered to my door in 4 days.....you can hardly get that service outta your local parts house......will be getting parts from J&P for yrs to come....."
"Thought the products were everything you said. My only beef is that two Allen screws were left out. Went to napa to get a couple the next day but they are not chrome like the others. "
"The order date was 16/11 and now on the 28/11 the order is marked as" still not shipped". So as you can understand I am a little disappointed with the delay in shipping the order. I realise this is somewhat out of your control but I am sure you understand where I am coming from. Apart from that always happy J&P
Richie"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"got an item on close out great bargain thanks Mark E"
"I was just a lil disappointed that my chrome skull struts we're scratched in a couple of places ."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”