"Pretty fast shipping considering I live in Canada! Thanks George."
"the merchandise ordered for my road king was very satisfying it will look nice on it. thank you and will order again soon."
"J&P Cycles has always delivered products quickly. I like the pre-addressed return label that is enclosed with each order. I have returned parts with no problems and received the proper pieces very quickly. Thanks for the great service. "
"best prices, fast service & easy to make a return. What more could you want?"
"Products ordered, delivered within the stated timeframe and received in good condition. Well packed. Product is as described."
"Great prices. Fast shipping. Will buy from again"
"Bulb did not fit. Spring was poor quality and broke."
"Very satisfied everything fit good ."
"On time and pricing excellent "
"First time order and the item is out of stock. I guess I will wait and see how long it takes for it to ship"
"They shipped quick and satisfied will buy again .
James Th9rnton"
"Quick delivery and great price!"
"Very good service but i hope they focus more on quality assurance implementation. I received a wrong item with a different label.
"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"The first set of Crane firewire spark plug wires had no markings on the wire. This 8-5005 set measured 40 ohms on the long wire, which is correct. It is sold as a very low resistance wire! Unfortunately one wire is 5" long and does not fit my 1985 flht. I ordered a second set of 8-5005 wires to get one more long wire. At least they would be matched in length and resistance. On the second set, the actual wires were marked (Firewire 8.5 mm pure silicone
25 ohm). I measured the resistance of the long wire at over 11,000 ohms? I am returning this set. These wires are regular carbon high resistance wires. This is marked as a 25 ohm wire. Yea, sure. I am told by J&P that S&S bought out Crane? Maybe Crane is dumping whatever they can rummage up! This are not the wires advertised.
I will not be ordering anything Crane again. You would think ordering 2 spark plug wires would be a snap!"
“Thank you for taking the time to provide feedback on our products and services. This helps us to maintain the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, your input helps us to provide world class customer service that J&P Cycles you have come to expect. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns.
We regret any inconvenience you may have experienced in navigating our website. We would like to take this opportunity to tell you about the Technical Support Features of our website in hopes that they may enhance your shopping experience in the future.
• We welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support.
• We invite you to visit us at http://jpcycles.custhelp.com/app to use our new customer service and tech self help interface. You can search for answers, watch videos, or just browse our fast growing J&P knowledge base.
• You can also find answers from staff and fellow bikers at our J&P Online Community at http://community.jpcycles.com/
Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747.”
"Fast, reliable I got what I ordered. Prices were comparable or less than every other website out there. One stop shopping at a few clicks of the mouse. I value my time and it beats spending hours driving to a store any day."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”