"Delivery was really quick. Thank you so much!!"
"The screws supplied with the sissy bar were not the right size so my mechanic had to go out and get them. Cost me more money and additional labor cost too!!
"
"the description was not clear"
“Thank you for taking the time to provide feedback on our products and services. This helps us to maintain the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, your input helps us to provide world class customer service that J&P Cycles you have come to expect.
We regret any inconvenience you may have experienced in navigating our website. We would like to take this opportunity to tell you about the Technical Support Features of our website in hopes that they may enhance your shopping experience in the future.
• We welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support.
• We invite you to visit us at http://jpcycles.custhelp.com/app to use our new customer service and tech self help interface. You can search for answers, watch videos, or just browse our fast growing J&P knowledge base.
• You can also find answers from staff and fellow bikers at our J&P Online Community at http://community.jpcycles.com/
Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747.”
"Great doing business with you plan on doing a lot more."
"Great service, quality and delivery."
"I haven't received my order"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Quick shipping. Love UPS for their reliable service. "
"As always the service was excellent."
"My order was on my front porch 24 hours after I placed it. Cant ask for more than that. The shirt is well made, bit sizes do run a little small. I usually wear size 4 womens and the large shirt is wearable but tight."
"They didn't have the parts i needed listed correctly. I had to do reasearch before placing my order"
"Very happy with tech, help"
"One of my best place online store to gear up my bikes I do advice everyone to shop with J&P cycle you will find what you need."
"Loved the helmet! Delivery was timely!"
"Fast delivery great product and easy ordering"
"The details for the parts are good,i received what I ordered and I will do it again in a near future."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”