"Great price and fast delivery"
"J&P i found grate on advice with teck side of things ."
"Got me the obsolete part right away............."
"Very satisfied with, product quality, price and of course the J&P service!"
"can ship pipes to australia"
"The service was good and the delivery time was good."
"Good service, prompt delivery"
"the customer service portion was completely professional and fine. I purchased without doing my research and discovered that they sold me a product that I could buy locally at half the price."
"Awesome service and quick shipping."
"easy order, quick delivery, great product."
"dealing with j&p is allways good,the parts are allways shipped straightaway and they keep me informed "
"Good products. Not much for a selection for big/tall guys like me though. Not sure if the jacket I ordered is a tall or not doesn't say it in the jacket anywhere"
"Always good service and quality products.
"
"First, Thank You, I am very pleased with your parts in your vintage parts catalog, I also found your tec. information very helpful on all my projects. Thanks Again"
"The directions are not very good and there was no pre-drilled hole for the power source.."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback on our products and services. This helps us to maintain the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, your input helps us to provide world class customer service that J&P Cycles you have come to expect.
We regret any inconvenience you may have experienced in navigating our website. We would like to take this opportunity to tell you about the Technical Support Features of our website in hopes that they may enhance your shopping experience in the future.
• We welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support.
• We invite you to visit us at http://jpcycles.custhelp.com/app to use our new customer service and tech self help interface. You can search for answers, watch videos, or just browse our fast growing J&P knowledge base.
• You can also find answers from staff and fellow bikers at our J&P Online Community at http://community.jpcycles.com/
Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747.”