"Delivered on time and completed."
"quality tire at a very reasonable price"
"Excellent turn around time"
"The part I ordered came in a few days as always and was boxed so there would not be any damage."
"Great product super fast shipping very pleased"
"Great experience as always. Fast shipping!"
"The headlight ring did not fit correctly. I had to mode to fit head light housing."
"Very nice mirrors. quick delivery."
"Very satisfied with J&P Cycles... My order arrived on time and complete. The only problem I have with J&P is that:
Since I always check J&P pricing against Dennis Kirk when ever both companies have the exact product, DK consistently has lower pricing AND lower shipping on the exact same products, so I buy from DK much more often than I buy from J&P. I realize that this posting will likely NOT appear on the J&P website, but my opinion stands as an honest pricing evaluation. To summarize, since J&P does not even know how much business they lose because of their higher pricing and S&H costs, they would be wise to "shop" their products pricing + SH against DK."
"As ordered, delivered on time stated, all ok"
"Online ordering was very easy. Shipped quickly and very satisfied was all the products we ordered. Will definitely be ordering again."
"Super fast standard shipping.its like the 3-5 day shipping but without the extra cost!"
"I dont have time for comments"
"THE TECH TEAM SHOULD FULLY EXPLORE THE FITMENT OF PARTS, SO THAT WHEN UPGRADES ARE DONE THE ADDITIONAL KIT UP GRADES (BRAKETS, ETC.) SHOULD FIT WITHOUT MODIFICATIONS."
"bought a quick release for a helmet, they put their bar code dead center of installation instructions, had to look up on line. poor description of helmet i purchased, sent that back. won't shop there again "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We apologize that your experience did not meet these expectations. A member of our management team will be in touch with you shortly.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We unfortunately do not have a price matching program at this time. We do offer sales and promotions throughout the year. If you have a valid email address on file with us, our system will automatically email you the details of these promotions.”