"Super fast standard shipping.its like the 3-5 day shipping but without the extra cost!"
"I dont have time for comments"
"THE TECH TEAM SHOULD FULLY EXPLORE THE FITMENT OF PARTS, SO THAT WHEN UPGRADES ARE DONE THE ADDITIONAL KIT UP GRADES (BRAKETS, ETC.) SHOULD FIT WITHOUT MODIFICATIONS."
"bought a quick release for a helmet, they put their bar code dead center of installation instructions, had to look up on line. poor description of helmet i purchased, sent that back. won't shop there again "
"My order was easy to process and delivered quickly. The product was exactly what I needed and will gladly recommend this site to my friends when in need of any of their products."
"Always get what i order. Always ships fast. Gotta love J&P????"
"I was promissed (and paid for) a 3 day delivery for my purchase. This was crucial because I don´t live in the US and a carrier would bring the item to me. After checking on UPS website that the item was not delivered in time, I contacted JP by chat and was told that nothing could be done and that I would be reimbursed in case the carrier would leave the US before getting the package. I find it a poor solution. First, if I pay for an expedite service, and if by any reason JP can´t accomplish that, the least I expect is the reimbursement of the extra fee. I consider myself a regular JP client, considering that I live in Brazil not in the US, but this time, I felt that very little care was given to me. "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We apologize that your experience did not meet these expectations. A member of our management team will be in touch with you shortly.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Helped with order to find the right part
lightning fast shipping and receiving item"
"They shipped me exactly what I needed promptly and efficiently. It was a rare item, Progressive Fork Springs for a 1983 KZ550 so I really appreciated that. "
"I have been using JP cycles for quite a few years now and can honestly say I've never been disappointed."
"Shipped to New Zealand in less than a week, very fast."
"ThunderMax was easy to install and set up. Paired it with Vance and Hines Pro Pipe and H-D Heavy Breather Elite. Much cooler engine now. "
"Ordered jacket and did not specify was on back order until after I paid for it until a week later."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Great products, Fast shipping every time "
"Easy ordering and prompt shipping."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We apologize that your experience did not meet these expectations. A member of our management team will be in touch with you shortly.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”