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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-10-21

"quick delivery, correct part, great service"


Verified
5/5

2014-10-21

"excellent service and products so far. better selection then most"


Verified
5/5

2014-10-21

"Great, everything was ok, my first purchase and certainly not the last"


Verified
5/5

2014-10-21

"So easy to deal with, prompt postage, fantastic."


Verified
4/5

2014-10-21

"I,m happy with my order but didn't like the way that when you get your catalogue the prices were different from the online prices!!"


Rep reply posted 2014-10-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We apologize for any confusion over advertised prices in our various forms of marketing. Prices are continuously changing with our vendors whether it is an increase or decrease. Unfortunately, we are unable to update our catalogs when the vendor’s prices change. We post a disclaimer on almost every page of the catalog stating "prices and misprints subject to change". Our web site has the most updated prices for your convenience. If you have any other questions or concerns, please feel free to contact us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-21

"Excellent order handling, exactly what I ordered and shipped quickly. Pretty decent pricing too!"


Verified
5/5

2014-10-21

"the last items i purchased were arlen ness and they fit well and look great. the product i purchased before that was mirrors. i was not happy with the products so i returned them. i am currently waiting to find out how much i will be refunded, that will be put towards another purchase. j and p cycles stands behind the products they sell and if you are not satisfied you return it and either you're refunded or you make another purchase with the refund applied to your purchase. you cannot ask for much more than that."


Verified
5/5

2014-10-21

"It was easy to order and everything arrived in a few days ! "


Verified
5/5

2014-10-20

"I tried to order a windshield and was informed that it was out of stock and would I like to get an email when it was available. I replied that I would, and sure enough, I did get that email. I then placed my order and received it very quickly. Very pleased with the service that I always receive from J&P. The live chat is a great service also !!"


Verified
5/5

2014-10-20

"JP Cycles always has top notch service, and the customer service is exceptional."


Verified
5/5

2014-10-20

"very quick shipping Thanks so mujch"


Verified
5/5

2014-10-20

"Great price and fast delivery"


Verified
5/5

2014-10-20

"J&P i found grate on advice with teck side of things ."


Verified
5/5

2014-10-20

"Got me the obsolete part right away............."


Verified
5/5

2014-10-20

"Very satisfied with, product quality, price and of course the J&P service!"