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Product & services pricing
4.19/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.73/5
Customer service:
3.75/5
Return/Replacement policy:
3.60/5

Verified
5/5

2014-10-20

" The customer service on the phone was excellent in assisting me with making changes to my order over the phone. The productive was beautiful and delivered on time. Thank you."


Verified
5/5

2014-10-20

"Was easy to find what I needed. Got order in a few days.
Highly recommend!
"


Verified
5/5

2014-10-20

"Products arrived in 2 days very satisfied with order. "


Verified
5/5

2014-10-20

"Ordered a set of Grips. Showed up in a timely manner. grips fit and feel great."


Verified
5/5

2014-10-20

"Delivered on time and completed."


Verified
5/5

2014-10-20

"quality tire at a very reasonable price"


Verified
5/5

2014-10-20

"Excellent turn around time"


Verified
5/5

2014-10-20

"The part I ordered came in a few days as always and was boxed so there would not be any damage."


Verified
5/5

2014-10-20

"Great product super fast shipping very pleased"


Verified
5/5

2014-10-20

"Great experience as always. Fast shipping!"


Verified
4/5

2014-10-20

"The headlight ring did not fit correctly. I had to mode to fit head light housing."


Verified
5/5

2014-10-20

"Very nice mirrors. quick delivery."


Verified
5/5

2014-10-20

"Very satisfied with J&P Cycles... My order arrived on time and complete. The only problem I have with J&P is that:
Since I always check J&P pricing against Dennis Kirk when ever both companies have the exact product, DK consistently has lower pricing AND lower shipping on the exact same products, so I buy from DK much more often than I buy from J&P. I realize that this posting will likely NOT appear on the J&P website, but my opinion stands as an honest pricing evaluation. To summarize, since J&P does not even know how much business they lose because of their higher pricing and S&H costs, they would be wise to "shop" their products pricing + SH against DK.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Rep reply posted 2014-10-20
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We unfortunately do not have a price matching program at this time. We do offer sales and promotions throughout the year. If you have a valid email address on file with us, our system will automatically email you the details of these promotions.”


Verified
5/5

2014-10-19

"As ordered, delivered on time stated, all ok"


Verified
5/5

2014-10-19

"Online ordering was very easy. Shipped quickly and very satisfied was all the products we ordered. Will definitely be ordering again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A