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Product & services pricing
4.19/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.73/5
Customer service:
3.75/5
Return/Replacement policy:
3.60/5

Verified
5/5

2014-10-18

"Excellent, they always have what I want."


Verified
5/5

2014-10-18

"Quick delivery, parts were as advertised and worked perfectly. Will be making many more future purchases."


Verified
5/5

2014-10-18

"Great price, great service and delivery !!!!"


Verified
5/5

2014-10-18

"Good fast service and the products I ordered show up on time as promised"


Verified
5/5

2014-10-18

"No hassle. Easy to id needed part. Quick delivery. "


Verified
5/5

2014-10-18

"Product shipped faster then I thought it would!"


Verified
5/5

2014-10-18

"arrived the next day in perfect shape ! Well done"


Verified
5/5

2014-10-18

"j&p cycles sent me the rite parts all work for my bike Im a satisfied customer thanks "


Verified
5/5

2014-10-18

"Very satisfied with the product it was exactly what I was looking for. Unfortunately when I called to see if I could get it through the magazine ( J&P catalog) they did not have the product I so could only get it online. To bad for that, otherwise I was completely satisfied."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-18

"J&P Cycles is a very professional company. They were quick, easy and a great organization in which to do business."


Verified
5/5

2014-10-18

"I love jp cycles! Always great prices and fast deliveries. Customer for life...."


Verified
5/5

2014-10-18

"great service.................and fast delivery.................thanks j&p"


Verified
1/5

2014-10-18

"I ordered a primary gasket kit for a 1991 flhs harley it took 8days for it to get here and it had seals for a twincam.when I called customer service I was insulted by the rep.He pretty much told Me don't you know you have to drive those seals in.The seals were to big for a evo motor.I didn't have time to send them back and wait another 2 weeks,so I went ahead and bought the right ones locally."


Rep reply posted 2014-10-18
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-18

"the service and information given was tops.i will definitely use j&p cycles again"


Verified
5/5

2014-10-18

"The best site for sure, never scared to order because you guys sell the best brands like s&s. Love it "