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Product & services pricing
4.19/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.73/5
Customer service:
3.75/5
Return/Replacement policy:
3.60/5

Verified
5/5

2014-10-18

"Big selection, competitive prices, they always send me exactly what I asked for and they deliver exactly when they say they will. "


Verified
5/5

2014-10-18

"Very happy with purchases"


Verified
5/5

2014-10-18

" great lights.nice nice nice"


Verified
4/5

2014-10-18

"The helmet size is very important for proper fit and i wish I had
read that section before ordering the first of two helmets I bought. I returned the first helmet and the second one fit me
perfectly. I was very satisified with the whole process.

John Petruska
"


Verified
5/5

2014-10-18

"J&P Cycles have been very good about shipping and the products are good to go all the time. Good job J&P Cycle."


Verified
5/5

2014-10-18

"Recently I have had several questions regarding Harley accessory parts. JP answered them professionally and promptly. I also had a credit card issue and was advised exactly how to resolve the issue. I appreciate good customer support and will remain a loyal customer. "


Verified
5/5

2014-10-18

"Great parts, good prices, very fast delivery."


Verified
5/5

2014-10-18

"Great, would recommend to friends"


Verified
5/5

2014-10-18

"very pleased with my purchased and delivery,will keep buying from J and P"


Verified
5/5

2014-10-18

"Quick shipping, nice quality merchandise"


Verified
5/5

2014-10-18

"They were quick and helpful. Very easy to work with"


Verified
5/5

2014-10-18

"This was my first experience with J&P Cycles and it definitely won't be my last. Very fast shipping, extremely nice item, and very affordable.. Thank you. Jim"


Verified
5/5

2014-10-18

"very good on time good packaging"


Verified
5/5

2014-10-18

"Good product great price and service"


Verified
2/5

2014-10-18

"placed an order over 2 weeks ago and it still isnt here. The tracking number shows "NOT FOUND" and JP Cycles just keep telling me the tracking wont show up until it is delivered to my door? really? Then they said they would ship another cable to me over night. That was 3 days ago and still havent seen my cable."


Rep reply posted 2014-10-18
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”