"Good quality product and delivered fast all the way from the other side of the world. "
"I odered two of blinkers and only recieved one set. When I ordered them I was not told that my selection was on back order. This of course changed the timeline significantly with a project I was working on. I understand that your products could be on back order however I do believe that the better course of action for customer service would be to notify the customer prior to the order leaving the warehouse and not when I open the box to find half of my order inside."
"Thanks I look forward to buying more goods it's a pleasure thanks againI
"
"VERY NICE AND FIT THE BIKE VERY GOOD AND LOOK GOOD TOO !!
"
"fast shipping, product as described
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"orders was processed quickly, appreciate the response time"
"Am always very satisfied with the constant high quality service.. Thank you.."
"QUALITY PRODUCTS, QUICK DELIVERY, VERY SATISFIED !!!!!
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"Everything is great, as usual. Thx "
"could not believe they sent gift cards ground instead of postal service. Told me it could take 2 to 4 weeks for delivery to Indiana. Can u believe that?"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. Gift cards are normally sent via US Postal mail and generally take about 7-10 business days for a customer to receive.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Ordered everything online. All parts delivered as promised and as ordered"
"Easy to install, very bright, very nice. "
"uhh yeah, i was very satisfied. what else do i need to say?"
"they change my tire faster than I could find the remote for the TV in the nice lounge area"
"Deliverly is always Super Fast........ Quality is Excellent, I always buy My bike parts from J&P."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”