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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2014-10-01

"Awesome!!! My order was delivered on time and they fit perfectly! "


Verified
5/5

2014-10-01

"Fast shipping,product as advertised,good value"


Verified
5/5

2014-10-01

"Very fast service really happy."

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Verified
5/5

2014-09-30

"Shipped fast. Products as pictured. "


Verified
5/5

2014-09-30

"everything was correct and delivered very fast"


Verified
4/5

2014-09-30

"The rotors that showed up did not match the catalog number or picture. I returned the rotors and found another vendor. Everything else was great."

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Rep reply posted 2014-09-30
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-30

"Exactly what I wanted and received it quickly and order was complete. Very satisfied."

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Verified
5/5

2014-09-30

"On time and as ordered! Good job guys. We needed the part to run the AMA Calistoga 1/2 mile! #31"


5/5

2014-09-30

"Great product fast service"


Verified
5/5

2014-09-30

"Very fast delivery. Packed well , happy with service and will be using again. Cheers"


Verified
5/5

2014-09-30

"always on time and what i expected when delivered"


Verified
5/5

2014-09-30

"Very satisfied. Got my order quick!"


Verified
5/5

2014-09-30

"Excellent from beginning to end. A website that is very user friendly. Good quality products at a reasonable price. Will be shopping here again for sure!"


Verified
5/5

2014-09-30

"They made it very easy to find the parts I needed , and got me those parts pretty fast . thank you - JP"


Verified
5/5

2014-09-30

"The part I ordered was in perfect condition and fit my application as advertised. J&P made this an easy experience. "

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall customer service
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Product Returns/Refunds/Exchanges
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