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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-10-02

"Incredible delivery time!
Great quality on the parts!
J&P is always my "go-to" site...
"


Verified
5/5

2014-10-02

"Pleased with my purchase and delivery time. Spent a little more than what I wanted but my catalog is a year old."


Verified
5/5

2014-10-02

"As always my order was shipped and delivered promptly. I highly recommend J&P."


Verified
5/5

2014-10-02

"Saved money & got back on the road quick!"


Verified
4/5

2014-10-02

"A bit confusing finding the exact cycle cover, size I wanted/needed.
And, in the end got one without the heat/pipe protection.
But overall mostly satisfied, as part of that may be my own lack of knowledge of what's available when it comes to all the extra protection features.
"


Verified
5/5

2014-10-02

"Good product. Took a few more days but still very satisfied
"


Verified
5/5

2014-10-02

"everything was exactly as I wanted"


Verified
1/5

2014-10-02

"order a gold card on 9/16/2014 still have not received it.?"


Rep reply posted 2014-10-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your business. The Gold Club packet can take 3-4 weeks to receive by USPS. The account is active, so you can begin receiving the benefits of your Gold Club membership before getting the card. If you have any other questions or concerns, please feel free to contact us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-02

"Just purchased my first Harley. A 1994 softttail. I needed an assortment of new parts to bring it up to par. oil pressure gauge, oil temp gauge, brake switch, gas caps, etc. J&P had everything I needed at one site. Great service. "


Verified
5/5

2014-10-02

"I always get a good quality product on time."


Verified
2/5

2014-10-02

"bracket to windshield very poor fit. i am a fitter welder i made it work, someone with no skills would not have made it work out of the box. qc needs their ass kicked"

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Product Returns/Refunds/Exchanges
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Rep reply posted 2014-10-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-02

"Shipping super fast. Got exactly what I ordered. Will buy from again."


Verified
5/5

2014-10-02

"As like all other parts I have ordered, the last shipment came on a very timely manner undamaged !"


Verified
5/5

2014-10-02

"couldnt be more pleased with everything will continue to use them"


Verified
1/5

2014-10-02

"wears a 3X shirt so order a 5X club vest it doesn't fit and if it did it is too heavy. for a vest. "


Rep reply posted 2014-10-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”