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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.77/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
2/5

2014-09-14

"have not received the part yet. 10 days from Iowa to Florida is too slow. I'll shop elsewhere...."


Rep reply posted 2014-09-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-14

"great buy for the money, even a invoice to ship it back if it didn't fit! love the stickers,will do business with them again. thank- you garry. 5 STARS!"


Verified
5/5

2014-09-14

"Great job, tires arrived looked great!"


Verified
5/5

2014-09-14

"I am very happy with everything I ordered came quickly and fit nice all is good and I would tell all my friends to shop here "


Verified
5/5

2014-09-14

"Excellent products and fast shipping"


Verified
5/5

2014-09-14

"I've made many purchases from J&p cycles over the years. I am always satisfied with the results. "


Verified
2/5

2014-09-14

"i ordered four parts that all said available. Three came right away but the fourth part has still not arrived. The order was place on 8-28 and it is now 9-14. When I go to order tracking it states waiting for manufacture delivery. There was no indication that the part was on back order. This includes the web and the 800 # as I needed customer service to help make sure I ordered the correct part. "


Rep reply posted 2014-09-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
2/5

2014-09-14

"When I placed my order which totaled $2,404.00 I was shown that all items were in stock & usually ship next business day. 2 weeks later I get an email stating that 2 of my items are still waiting to ship from your supplier & that u don't have a ship date. It's been 3 weeks & nothing...... I could have spent my $$$$ elsewhere & had my Parts.......... Ur website is very misleading....."


Rep reply posted 2014-09-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-14

"Quick delivery, packaged properly."


Verified
5/5

2014-09-14

"product as expected very quick shipping. will shop again at J&P cycle."


Verified
5/5

2014-09-14

"The price was better than most.....delivery was prompt...I intend to buy from J&P again!"


Verified
5/5

2014-09-14

"Very good still waiting to install"


Verified
5/5

2014-09-14

"Love prices! And selection everything on my bike is from you guys! "


Verified
5/5

2014-09-14

"It was a very quick service. Thankyou."


Verified
5/5

2014-09-14

"tech help very good,prices and parts excelent"