"I always get great service at J&P. "
"J&P always have what I need"
"I needed a new rear tire for my motorcycle. It was easy to find in the catalog, I got online, ordered it, and it was delivered within three days. Very easy to do."
"The part was exactly what was needed, and I received it in the mail very quickly. Thank you."
"Fast and professional service"
"Exactly as described, tho could use more details about the rotor on the site. Very fast shipping, very well packaged."
"I recently ordered 2 vests, seperately. I had the package delivered to my work, in a shopping center. Both times I had filled out my shop name in the shipping info. Both times, the shop name was left blank on the shipping label and UPS didn't know where to deliver the package.
I recovered the packages eventually, but I'd suggest more scrutiny on shipping addresses. "
"items shipped in a timely fashion and everything was as orders, as usual from J&P"
"Radial curve of the windshield I purchased is greater than original equipment and causes fitment problems with electric windshield capability of my bike. Order was shipped later than what I was told - but this was not a real problem."
"J&P cycles is a awesome store"
"It's always a pleasure to do business with JP Cycle...Simply the best"
"I was sent the wrong part and I still have yet to receive my replacement lens that I ordered almost two weeks ago."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"You guys are awesome! you receive and process the order correctly, ships quickly, parts fit ok, and the quality is great.
Thanks"
"Never notified that part was not in stock been waiting for 3weeks and no one e-mailed me any info on part."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Easy to find what I needed and satisfied with the product I received "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”