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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.77/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
1/5

2014-09-14

"752-332
MEMPHIS SHADES BATWING FAIRING
751-620
MEM SHDS TRIGGER LOCK HDWE

The Batwing Fairing does not look like the picture. Also in the description, is not explained that you shoud buy specific Trigger lock that fit Batwing Fairing which i lost my money. Furthermore, if i need to replace it, shipping cost almost like buying new one.

wish you add more details to know what to buy for a product that needs extra parts to install it.

Regards,
Fahad
"


Rep reply posted 2014-09-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Please see http://www.jpcycles.com/product/752-332 that there is a note that reads as follows, "Fitment Note: Requires mounting kit purchased separately. " . If you are unsure of what you need to mount any of our products please feel free to ask for our assistance.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-14

"Got a scratch and dent foreword controls kit. Arrived quickly as promised.
Couldn't find a single scratch or dent.
Very happy
"


Verified
5/5

2014-09-14

"I'm very happy with the bars and the quick service thank u very much "


Verified
2/5

2014-09-14

"Would not change order because it was already packaged but still in their possession. Then they sent me the wrong item."


Rep reply posted 2014-09-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
3/5

2014-09-13

"got the wrong a air cleaner element for my 1995 road king, police bike. Mines suppose to be like half round with two spurs for hoses"


Verified
5/5

2014-09-13

"Great product, fast delivery."


Verified
5/5

2014-09-13

"Got the right parts in a timely manner."


Verified
4/5

2014-09-13

"3 of 4 items great, didn't like the fit up of the 4th item so I returned it. "


Verified
5/5

2014-09-13

"Very good service, quick and accurate. Thanks"


Verified
5/5

2014-09-13

"Fast shipping and great pricing"


Verified
5/5

2014-09-13

"Very satisfied..delivered quickly"


Verified
5/5

2014-09-13

"Very satisified the order shipped in a timely manner . The saddleman baxkrest bag was better than expected"


Verified
5/5

2014-09-13

"Thanks. Was delivered promtly"


Verified
5/5

2014-09-13

"ORDERED,DELIVERED IN NO TIME ...ITS ALWAYS THE SAME FROM J&P.....YOU MADE MY DAY AGAIN...TKS"


Verified
5/5

2014-09-13

"easy to install, quick delivery, great product."