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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2014-08-29

"J$P cycles supplied me with the parts and help I need to bring my 89 xl1200 back from the dead in time to take a ride this weekend, Happy riding "


Verified
5/5

2014-08-29

"Rock on! Always so helpful and QUICK ship! Go no further for all my 2Wheel needs!"


Verified
2/5

2014-08-29

"My item costs $2.99 and was approx. 2 1/2 inches by 1 1/2 inches yet they charged me $7.99 for shipping and it came in a huge box 12 inch box.....WHY???????? Ridicules....."


Rep reply posted 2014-08-30
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We apologize if you feel our shipping rates are too high. We do have basic shipping charges for all orders. We may be able to lower the shipping cost as a one-time courtesy. In these instances, we request that you call or chat in to place these orders, so we can manually adjust the amount depending on the total cost of your purchase and/or weight. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-08-29

"Everything was great packed up tight and on time...ty guys"


Verified
5/5

2014-08-29

"Looks nice.. Fast shipping to me.. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-29

"The products I have purchased from J&P have been high quality, and arrived in a timely manner. I did purchase a couple of items that I returned. Not that the product was bad, I just changed my mind. No questions were asked, my money was just refunded, quickly. I recommend this co. to all my friends who ride. Thank you Dan Baron"


Verified
5/5

2014-08-29

"J&P is the best seller around. It is do nice to be able to call the customer service and talk to a knowledgable friendly rep. Best guys around for Harley Davidson parts and accessories. "


Verified
5/5

2014-08-29

"I was working on a fuel issue late one night. Noticed that I had an extremely rusted petcock. Ordered online at 11:30pm and within 2 days new petcock was at my door step.
Thanks J&P
"


Verified
5/5

2014-08-29

"Very quick delivery with my order."


Verified
5/5

2014-08-29

"Fast mail order and it was exactly what I needed at a very reasonable price."


Verified
5/5

2014-08-29

"Had so much fun. Changed my life forever"


Verified
5/5

2014-08-29

"Always have good experiences with J&P"


Verified
5/5

2014-08-29

"Came in very fast and I'm very satisfied"


Verified
5/5

2014-08-29

"Always good service with no problems.
"


Verified
5/5

2014-08-29

"J&P comes through again! Great product. Shipped same day. Arrived in 4 days as promised. Light was easy to install.(20 min.) Looks great. Lights are nice and bright.Definitely would buy from J&P Cycles again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A