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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2014-08-29

"I was pleased that the tire arrived so quickly. The tire was a good choice for the price and performs well. Never had a bad experience with J&P."


Verified
5/5

2014-08-29

"THANKS J&C I WAS VERY HAPPY WITH MY ORDER AND HOW QUICK I RECEIVED IT ... LONGBEACH "


Verified
5/5

2014-08-29

"good price and quick service. their service reps were very helpful."


Verified
5/5

2014-08-29

"very happy with product,fast delivary"


Verified
5/5

2014-08-29

"The part(s) that I ordered work great "


Verified
5/5

2014-08-29

"Called back when order arrived. Item, (1 pair of attachment straps), was missing. Spoke with customer service rep. and item arrived within a few days. Great service"


Verified
3/5

2014-08-29

"it took them a long time to ship my order . took a week to get it "


Rep reply posted 2014-08-30
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.

Thank you,”


Verified
4/5

2014-08-28

"Service was great and easy to work with as always. However, the parts that were recommended to me were not the best to use. I will return various items because they were not the right parts to use or they were unnecessary. Apart from this, my over all experience was very good. The major components to my order were exactly what I wanted and worked out perfectly."


Verified
5/5

2014-08-28

"Product was delivered as promised, exactly what I expected"


Verified
5/5

2014-08-28

"Everything came on time and in good shape. All parts fit perfectly. "


Verified
5/5

2014-08-28

"Excellent products, and great turn around time from orsering."


Verified
5/5

2014-08-28

"I am very satisfied with the service . I received my order very fast and without errors! Thank you ! "


Verified
4/5

2014-08-28

"Love bars. Had to do some inside filing for throttle by wire n heated grips. But l [k so good on my 14 Limited. "


Verified
5/5

2014-08-28

"J&P has ALWAYS delivered with 100% satisfaction!"


Verified
5/5

2014-08-28

"very satisfied. good company"