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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2014-08-28

"Great prices and fast delivery!"


Verified
1/5

2014-08-28

"I haven't received the item. It's been over a week. I never got a follow up email saying my order was processed. Nothing! Is my item even gonna come?"


Rep reply posted 2014-08-28
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-08-28

"very fast! Great prices! Very satisfied"


Verified
5/5

2014-08-28

"J & P cycles provide very friendly and efficient customer service. Reliable information about products you see on-line. Website is so user friendly "


Verified
5/5

2014-08-28

"Love J & P
Ordered clutch cable !!! Here next day!!! Riding !!!! That's what I'm talkin about !!
"


Verified
5/5

2014-08-28

"Awesome job. Very impressed with the product and the delivery speed."


Verified
5/5

2014-08-28

"I needed to add to an existing order and the customer service rep was very helpful in making it happen the way I wanted it."


Verified
5/5

2014-08-28

"A+ experience!!! Quick shipping"


Verified
5/5

2014-08-28

"J & P Cycles always satisfies me. I like that they just keep any credits I have coming in my account and when I call to order, they inform me if I have any to use and how much! If I do have to return anything they just handle it...no hassles! thanks!"


Verified
5/5

2014-08-28

"reasonable shipping to Canada"


Verified
5/5

2014-08-28

"Very fast delivery. No problem to install the items."


Verified
5/5

2014-08-28

"Everything came on time and was a perfect fir. Exactly what I wanted. Thank you!"


Verified
5/5

2014-08-28

"Very quick response and ship.
Thanks
"


Verified
5/5

2014-08-28

"Delivered as promised. Very satisfied overall."


Verified
5/5

2014-08-28

"great price on new tires and free shipping, what more could you ask for!"