"The size was not a 3X I have 2X that were bigger in size"
"great products and reasonable prices"
"Good experience, shipped on time and good follow up."
"Good selection and fast delivery ."
"I got everything in time which is a new tire and new brakes for my Harley great job to JP cycle they always take care of me"
"all parts are what they say they are and show to be good job"
"tracking my shipment was very good to know."
"Placed an order two weeks ago and still waiting to receive order. Had I known it would take this long I would have gone with another company. Never even received an update."
"The product I ordered was an exact fit to my bike and was delivered in a very timely manner
Although the product information wasn't thorough, the product did fit thankfully. I'm very satisfied with my purchase."
"Lightning fast delivery, product as described and working perfectly plus i got a bunch of lil presents in my box. Love JP Cycles highly recommended!!!!"
"I purchased multiple items however the rotor that was supposed to be in Stock never shipped. Now my bikes been apart this whole time mind you a month later I receive an email stating it's not available and will be shipped when it becomes available. "
“Thank you for your feedback. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Told me how to measure my throttle and idle cables and got me what I needed"
"It is the second purchase I make through the online store and in both, the service via email was always very fast. The product of the second purchase has not arrived yet, but I am very satisfied!"
"Just too bad it didn't fit our bike. Had to return. "
"I got what I wanted.
I received it quickly.
I would have ordered 10 more but there weren't anymore to buy."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”