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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2014-08-27

"The parts I ordered were very breakable and they arrived in good time and good shape. Packaged very good. Very satisfied with J&P Cycles and there prices. Thanks and keep up the good work. Mike of San Diego "


Verified
5/5

2014-08-27

"was shipped and delivered as promised"


Verified
5/5

2014-08-27

"Great service and fast delivery. I will continue to purshase items from J&P Cycles."


Verified
5/5

2014-08-27

"As usual, everything came in on time and fit perfectly. "


Verified
5/5

2014-08-27

"My order came to be within the time frame promised and is the exact replacement item costing much less than the OEM part."


Verified
3/5

2014-08-27

"Have not received any of the three items I ordered 2 weeks ago as of today. Got email two items were sent but one still on back order."


Rep reply posted 2014-08-27
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-08-27

"What I ordered came quick and fit perfectly. "


Verified
5/5

2014-08-27

"I have placed quite a few orders with JP and the service is awesome. Everything from the ease of the website to the great packaging when I receive my shipment. I will continue to order all parts for my bike from JP and refer anyone and everyone that asks me for a great place to order parts. Thank you JP for being a company I could trust! "


Verified
5/5

2014-08-27

"Quick shipping no issues thanks!"


Verified
5/5

2014-08-27

"Very pleased with item & seller.
THANKS
"


Verified
4/5

2014-08-27

"Item arrived on time but quality of product was poor. "


Verified
5/5

2014-08-27

"Had what I was looking for and delivery was fast. "


Verified
5/5

2014-08-27

"I was very satisfied with pricing and the delivery , I live in Edmonton , Alberta Canada and it took a week to get here and I couldn't find any of the stuff I ordered cheaper anywhere in edmonton , they made me a believer in mail order thank you J P"


Verified
5/5

2014-08-27

"J&P has always delivered what I expected. Have been using them for 10 years now and will continue to do so."


Verified
5/5

2014-08-27

"the parts fit look good went on just right. You just have to get the old techs back. The ones you have now just pull up the part read it back to you do not know any thing about it or how it installs. you ask if you need any thing else to go go with the part and they just read the what it said said in the book. I asked if I needed any more parts to rebuild the swing arm than the the upgrade he told me no. well after I got it I had to order the rubber mounts. he told told they came with it WRONG. I had one hang up on me cause I knew more than him and he did not know that a FLH and a FLT were the same bike. The skins are not and fairing for 80-83
.
"