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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.75/5
Customer service:
3.80/5
Return/Replacement policy:
3.67/5

Verified
5/5

2014-08-27

"the parts fit look good went on just right. You just have to get the old techs back. The ones you have now just pull up the part read it back to you do not know any thing about it or how it installs. you ask if you need any thing else to go go with the part and they just read the what it said said in the book. I asked if I needed any more parts to rebuild the swing arm than the the upgrade he told me no. well after I got it I had to order the rubber mounts. he told told they came with it WRONG. I had one hang up on me cause I knew more than him and he did not know that a FLH and a FLT were the same bike. The skins are not and fairing for 80-83
.
"


Verified
1/5

2014-08-27

"JP mislabeled a lindby product which caused them to ship me the wrong part. Took several calls to finally get the correct part. Very unhappy with their unwillingness to accommodate me after it was clearly their mistake. Caused me to go on a ride without the part in my bike. "


Rep reply posted 2014-08-27
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-08-27

"The product is very good, old school style and and good to use."


Verified
5/5

2014-08-27

"It was easy to find what I needed . Jnp was there to walk me throu it . When I revived the order it was the right part thank you jnp "


Verified
5/5

2014-08-27

"Ouick delivere even overseas,no problem att all"


Verified
5/5

2014-08-27

"Have not received it as of this date 8/26/2014. Where is it? Please contact Arnold at ***-***-**** as it is long over due!"


Verified
5/5

2014-08-27

Great place to purchase parts for my Harley

"They always have a nice selection of parts from tires to gauges, Im a Gold club member so shipping is always free and prices are always good. Thanks J and P for having the stuff that makes my bike stand out! "

Detailed Review Benchmark + -
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-08-27

"It's always what it's supposed to be when it supposed to be there. "


Verified
5/5

2014-08-27

"Part was just as described in catalog. ..very satisfied with the way it looks "


Verified
5/5

2014-08-26

"part worked great, arrived on time, good price."


Verified
1/5

2014-08-26

"When I received the new windscreen for my R1 it had 2 cracks in it and didn't fit."


Rep reply posted 2014-08-27
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-08-26

"great busness,will buy from again"


Verified
5/5

2014-08-26

"they are very much on top of things i got cofirmatin on my order immediately tbe next day got e mail to tell me it had shipped and received 4 days later"


Verified
5/5

2014-08-26

"J&P Cycles delivery was very fast and efficient"


5/5

2014-08-26

"The Kuryakyn black grip and onyx lever set purchased were delivered promptly and look/feel great on the bike."