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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.75/5
Customer service:
3.80/5
Return/Replacement policy:
3.67/5

Verified
5/5

2014-08-26

" Always receive the parts I order on time."


Verified
5/5

2014-08-26

"easy to use website and quick delivery"


Verified
3/5

2014-08-26

"Deliver time was 7days,7days. My order should have been delivered sooner i think"


Verified
5/5

2014-08-26

"Fast shipping... super fast actually. very happy as always with J&P"


Verified
5/5

2014-08-26

"Items delivered on time and in a good package. Glad purchasing from you. Will do it again. "


Verified
2/5

2014-08-26

"purchased a windshield that is defective and when I tried to get it made right just got run around sad thing I guess you have to be very careful about what you buy it may not quality goods. bad deal!!!!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2014-08-26
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . We are unable to accept items that are used and beyond this time frame. You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-08-26

"easy buying to use system, very delivery to Tasmania, Australia"


5/5

2014-08-26

"Enjoyed the Internet ordering, ordering, price, shipment, and quality of product is great. TY"


Verified
5/5

2014-08-26

"Very happy with my purchase. Received item and found it to be as advertized. "


Verified
5/5

2014-08-26

"I have been dealing with j&p cycles for many years. I have always been happy with the service, tech support and customer service. Im treated well with no b/s. Thank you j&p cycles!"


Verified
5/5

2014-08-26

"delivered fast, at a good price. will be ordering again."


Verified
5/5

2014-08-26

"Great products decent shipping time"


Verified
5/5

2014-08-26

"I received exactly what I ordered, well packaged and speedy. Item fit perfectly. Would definitely order from you when I need any other parts!
Thank You
"


Verified
5/5

2014-08-26

"Quick Delivery. Everything came as expected, I would buy from them again."


Verified
5/5

2014-08-25

"J&P cycles is one the few places I can still get parts for my 51 Panhead."