ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.75/5
Customer service:
3.80/5
Return/Replacement policy:
3.67/5

Verified
5/5

2014-08-25

"good price and fast delivery"


Verified
5/5

2014-08-25

"Very pleased with my purchase and quick shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-25

"My order went very smooth. Very fast shipping & everything was packed very well."


Verified
4/5

2014-08-25

"I ordered 1 item and I was sent 2 and charged for 2. I am returning one and expect a full refund with no charge for return shipping."


Rep reply posted 2014-08-26
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-08-25

"Very happy with our purchase."


Verified
5/5

2014-08-25

"My order was sent to me in just a couple of days. Very fast service ."


Verified
5/5

2014-08-25

"Quick and Easy. Great part at a great price, also very speedy delivery
Thx. KT
"


Verified
5/5

2014-08-25

"Fast shipping, great products"


Verified
5/5

2014-08-25

"Very good. Quality parts at a great price. "


Verified
5/5

2014-08-25

"The process went exactly like it should have, from ordering to delivery. Prompt service, and the correct part delivered, what more could you ask for. "


Verified
5/5

2014-08-25

"Ordered tire on Friday and had it on Monday very quick service
"


Verified
4/5

2014-08-25

"I was disappointed that the compensator sprocket cover I ordered was made in Taiwan. I would have paid more for an American made unit. I recently bought a generator pulley for my VW kit car, I paid $25 more to get a German pulley rather than a Chinese made pulley. I prefer quality to price on mechanical parts. I did call your service number about the side cover gasket, got a prompt answer and satisfactory response. Other than the Chinese part service and shipping were all prompt and good. "


Verified
5/5

2014-08-25

"propmt and complete ....
I have and will use J&P Cycles again for my motorbike needs!
"


Verified
5/5

2014-08-25

"INCREDIBLE, got my part on time, quick and easy install and it's sooo bad ass"


Verified
5/5

2014-08-25

"The saddle bags purchase was of good quality and style very nice bags but the saddle bags stand off brackets purchase separate where not of high quality."